Gore I.D.A Pharmacy & Adapt Home Health Care

My mom had a surgery for her knee. After a couple of days of hospital rest, she was discharged. We had set up a conventional bed for her on the ground floor. Once, she laid in the bed, her knee started to pain, because it was not as comfortable as the hospital bed. I began to search online for some options as it was an emergency because mom was in excruciating pain and the bed was not comfortable. She was not able to sleep. I stumbled upon Adapt Home Health Care, Called them and Spoke to TRISHA. One of the best Customer service experience I have ever had . She understood my situation and the urgency. Therefore, she expedited the delivery to the same day. I spoke to her at 5 PM and the bed was installed in the house by 8:30 PM. I just want to say: Way to go above and beyond. GREAT SERVICE Keep it up. P.S. I would also like to mention Donald, the delivery person, very professional and pleasant. Sorry for a long review, it had to be written after such a great service.
7 years ago (27-02-2018)

A couple of weeks ago we were searching online for some medical equipment for our home. We decided to try Gore I.D.A after reading the reviews. (even though there were other places we could have went to that are much closer to our home)We were not disappointed! The staff are very friendly and knowledgeable. Today I went back and and again within a short period of time a very friendly person asked me if they could help. I explained the situation and was given many options that would help. I am not easily impressed but the customer service here is truly above average.
8 years ago (20-01-2018)

Outstanding service and such pleasant staff. We were referred here by a physiotherapist as my mother required a compression wrap for her legs. Although it was out of the way we decided to give it a try. Trisha was so helpful and knew exactly what we were looking for. Items ordered arrived in very short order and Trisha was always very accommodating with her time. The pharmacist helped us pinpoint an issue my mother had with her legs and thanks to his guidance we were able to get the proper treatment from her doctor. We have ordered additional product from this shop and I wouldn't hesitate in the least to recommend them. So glad to have found them. I just wish they were closer to home.
8 years ago (05-10-2017)

We have been dealing with Gore IDA Pharmacy for several years now. The staff is friendly, efficient and courteous and is always prepared to help. When something is not in stock they are happy to order it in for you, which is a tremendous help. Our Pharmacist, Dipen, is generous with his time and extremely knowledgeable. He is patient and takes the extra time to interact with everyone in a professional, sincere and genuine manner. This is a testimony to his pride in his work and his commitment to his profession. The D'Agostino Family highly recommends Gore IDA Pharmacy for all your pharmaceutical, toiletry, home health care and every day products. Their prices are competitive but their service is what makes the purchasing experience worth the visit.
8 years ago (06-10-2017)

I have visited this pharmacy many times and have received excellent customer service each time. Trisha especially was been a very knowledgeable and caring Home Health Care Specialist. She has helped my family many times in educating and directing us towards good products.
8 years ago (15-09-2017)