I brought in my favourite coat that my cousins got a hold of. It had pen and ice cream on it! Came back good as new! Thank you sooooooo much!!!
9 years ago (03-09-2017)
The staff were friendly but don't help me much. I brought in a jacket and when I got it back, it wasn't cleaned AT ALL. Then after I sent it back the second time to get actually cleaned (or so i thought), it STILL was not clean and all of the original stains were there. Also, Goodfellow Cleaners can't do delicate or special material so their service skills and versatilities are lacking, definitely NOT a go-to drycleaners for all your special fabric needs.
Overall the service and my experience was mediocre and disappointing, they didn't offer me a refund for my jacket they couldn't clean (their fault) and my money is still in their system, where it might stay forever because I probably won't go back. Go the extra 5 minutes to another location that's worth your precious time and money.
9 years ago (09-08-2017)
The folks are goodfellows are excellent and professional individuals. I have been using their dry cleaning service for many years and have always been highly impressed with the level and quality and the jovial staff that always remember me by name. It's important that we all strive to support local Ottawa businesses, and this is one that deserves i