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Reviews, get directions and information for G&G Music Ltd

G&G Music Ltd

About

Since 1979, G&G Music has provided the Maple Meadows Music Community with Lessons, Instrument Sales/Rentals/Repairs, Piano Tuning & DJ Services

Story

Whether you are an experienced musician looking to expand your collection, or a beginner just looking to get your feet wet with lessons and rentals, our knowledgeable staff will make sure you get exactly what you're looking for.

SELECTION

G & G Music personally hand picks each instrument to offer the best variety and range of products to ensure the upmost quality.

LESSONS

At G & G Music we pride ourselves in offering the best music education to our students.
Our talented roster of instructors currently offer lessons in guitar, bass, drums, piano, brass, woodwinds, strings and voice. From Private Lessons to Group Instruction, we offer affordable lessons for all ages, levels and styles.

G&G Music also offers an exclusive Student Rock Band program you won't find anywhere else. Offering the full Rockstar experience, the students form bands and practice together to become a live performing act and eventually touring musicians!

PIANO TUNING

Can't carry a tune? Don't worry; our expert piano technicians can help. Our technicians have been tuning and repairing pianos since 1979, having worked on various types of pianos over the years we can assure you there is nothing they can't fix.

DJ SERVICE

Looking for Entertainment for a Wedding, Party, Community or Corporate Event, or anything else in between? We've got you covered; we have the gear and experience to get you everything you need, and the reputation to back it up.

LOYALTY POINTS

Like any band, we love an opportunity to give back to our fans. Earn one point for every dollar spent . . .that is worth 2.5% towards future purchases and repairs or anything in our store.

PRICE MATCH GUARANTEE

At G&G Music, we're committed to providing the best quality products and services at the best prices. We will match the advertised price of any in-stock item from any retailer in Canada at the time of purchase and up to 30 days after, so when you shop at G&G Music, you can shop confidently.

RENTALS

Whether it's for a day, a week, a month or more, renting at G&G Music is a great option if you only need the product for a short amount of time, if you'd like to try an instrument out before you buy it, or you need an instrument for the school year.

FINANCING

With our competitive Lease-To-Own payment option and low monthly payments, we make sure that you are able to take home your instrument of choice, today.

REPAIRS & SERVICE

No matter the instrument, No matter the problem if it's big or small, our expert technicians have seen and fixed it all.

At G&G Music we understand the importance of an instrument to its owner, that's we take great care with every repair and ensure your instrument is returned to you as soon as possible, so you never miss a beat.

SATISFACTION GUARANTEE

If you are not satisfied with your purchase, take advantage of our 30 day exchange/return policy. The item must be in New condition complete with original packaging and proof of purchase receipt.

*Any layaway or financed items which are returned are subject to an administration fee. No exchanges will be accepted on special orders, print music, harmonicas and earplugs.*

CUSTOMER SERVICE

At G&G Music we are here to help. Whether you are looking for another instrument to add to your collection, a broken string that needs to be replaced or a question that just needs an answer, we will find the right product and solution that is truly best for your needs.

Products

Lessons - Group & Private, Acoustic Guitars, Electric Guitars, Bass Guitars,
Guitar, Bass, and Keyboard Amps,
Acoustic and Digital Keyboards,
PA and Sound Equipment,
Band Instruments and Accessories,
DJ Gear and Lights

Address: 20475 Lougheed Hwy, Maple Ridge, BC V2X 9B6, Canada
Phone: (604) 465-4900
moc.enilnocisumgdnag@ofni
State: British Columbia
County: Greater Vancouver
City: Maple Ridge
Zip Code: V2X 9B6


Opening Hours

Monday: 10:00 AM – 6:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 6:00 PM
Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: Closed


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Reviews
We were planning to have G&G Music DJ our wedding, but after working with them we don't plan to ever do business with them again. We met with a particular member of G&G's staff on April 29, 2018 to discuss what we wanted for our wedding, and he seemed to be able to offer a lot of what we wanted just barely within our budget (likely because we told him our budget ahead of time - something we don't plan on doing again in the future). Things were sounding good, so we asked him to send us a formal quote. We received the quote a couple days later and found that there were numerous prices that were above what we were told at our meeting with G&G. There were also items on the quote we said we didn't want (such as a photo booth), among other issues. We contacted the individual we had met with and brought up our issues with the contract to him. In our email, we used a particular price inconsistency in the quote as an example: an item that we were told was $50 even at the meeting, which was now being quoted as "$70-$370". So, in the best case scenario the item would be $20 more than we were told, and in the worst case scenario it would be hundreds more (something we couldn't afford multiple instances of on top of all the other wedding expenses). Instead of apologizing for the confusion and working with us to make the quote more agreeable and clear for both parties, G&G responded by saying that "$50 was a rough starting price". The individual then proceeded to say that if we bundled the item with another package (which we did not want and never discussed prior), there would be a discount that would bring the item to $52.50. He said, "so in reality I'm really only $2.50 off in price", leaving out the fact that to get that price we need to pay an extra $100 for a package we don't want. After a few emails back and forth, the conversation ended on May 14, 2018, where we said the following: "Our concern is that prices at our meeting were presented as exact prices we should budget for. Now, looking over the contract and emailing back and forth, we're finding out various items were quoted to us at the absolute lowest value and that we would probably need to pay quite a bit more than discussed to receive what we expect." And his response was simply: "Let me revise the contract and see if it works for you both. Im playing on the island till late Wednesday so ill be able to get to your contract Thursday." Fast forward to May 25, 2018 (a week and a half later). I sent the individual another email asking for an update. He responded this morning with the following: "I'm sorry I should have emailed you sooner but this is a very difficult letter to write. I certainly don't want any hard feelings. After your last email I felt like my integrity was being brought into question. I understand the confusion with the [item] but your email implied that I had changed quotes on "various items." I've been playing in bands and Djing for a very long time and this is the 1st time anyone has been unsatisfied or accused me of changing prices. I want this to be a very positive experience for you both and it's not feeling that way. You should enjoy every part of the planning right up to and including your wedding day so I feel it would be best if you found another DJ." IN SUMMARY, if you plan to work with G&G Music, just know that they are never in the wrong, and if you have a complaint with their service they will tell you they will resolve it, then proceed to not say or do anything related to your request. Since we are the first of both our friend groups to be getting married, G&G Music can look forward to not receiving business from any of our friends and family. Now, we will work on finding a new DJ after wasting the last month working with G&G Music.
7 years ago (26-05-2018)
Have purchased or rented a number of musical items here. My daughter also took lesson for some of their teachers. Would recommend them very much
8 years ago (11-07-2017)
Not helpful at all and their prices are not what they quoted me through email. There are by far better places in town at better prices and have better programs. My daughter just started piano at a new place that has opened and boy were they helpful and the program is great for young kids. Don't waste your time with this place.
9 years ago (02-06-2016)
Very helpful and knowledgable staff. Great prices and service!
8 years ago (03-05-2017)
I had my wedding on January 2, 2016, and Terry, the DJ, was outstanding at our reception. I highly recommend using him. Very good prices and packages and I didn't have to worry about a thing.
10 years ago (04-01-2016)
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