Flower Creations

I’m impressed they sent me an email asking me to leave a comment, after messing up my order. I ordered flower for an anniversary event, to ensure if goes smoothly, I placed the order 2 days in advance. I read the terms and chose the flower carefully; paid delivery to ensure it gets sent on the specific time. A day later, flower was delivered – not the date as planned. I actually thought I placed the wrong order…Not the case. Called the shop, they refunded my delivery charge (To me for total customer satisfaction, I thought at the very least entire order to be refunded as the service provided is not what the client placed) The person over the phone tried to comfort me by telling me early delivery is better than late…(That excuse upset me even worst, I literally went speechless and silent on the phone for 30 seconds) Also the flower, while I’m not an expert and I understand changes may happen due to seasons/quantity...etc. The color scheme is not what as presented on the website. You be the judge. I tried to be unbiased, only not leaving a 1 star because at least there is flower delivered...
9 years ago (22-11-2017)

I have had two staff members lose dear family members. They both loved the arrangements Flower Creations delivered on my behalf. They said they were beautiful. Thank you for your excellent service.
9 years ago (14-08-2017)

Top-Notch Service! I want to thank the lady at this premier flower shop, Flower Creations on King St west in Toronto. She went out of her way to track me down by phone & email to get the correct delivery address for my GFs Valentines day flowers who works in a big building down town Toronto. I forgot to fill in a small but important detail. She really made every effort to contact me to insure my delivery goes smooth today. I'm very happy I chose Flower Creations and would recommend their very friendly service.
9 years ago (14-02-2017)

Excellent service... thank you so much...
9 years ago (30-10-2017)

Excellent service and beautiful hydrangeas! My friend was thrilled with the flowers! Thank you!
9 years ago (10-08-2017)