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Five Guys

  1. Westfield
  2. Westfield Fast Food
  3. Westfield Burgers

Reviews, get directions and information for Five Guys

Five Guys
"Your nearby Five Guys at 437 East Main Street in Westfield is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef there are no freezers in our restaurants, double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!"
Address: 437 E Main St , Westfield 01085, MA, US
Phone: +1 413-642-5669
State: MA
City: Westfield
Zip Code: 01085


Opening Hours

Monday: 11:00-22:00
Tuesday: 11:00-22:00
Wednesday: 11:00-22:00
Thursday: 11:00-22:00
Friday: 11:00-22:00
Saturday: 11:00-22:00
Sunday: 11:00-22:00

Update Info

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Reviews
Disappointed by the burger but satisfied with the milkshake love the strawberry and chocolate flavor.
Natasha the manager and the other employees were excellent . But Natasha was extremely awesome . She absolutely followed protocol when it came to keeping things sanitary . Burgers were great !
The food is great, but unfortunately the management is severely lacking. I had received a comp card because they didn’t have my shake on my online order and when I tried to redeem it, it wasn’t activated. The crew got in contact with their General Manager in which I was then on the phone with and she indirectly accused me of stealing the card and asked for my phone number to further contact me about the card. She was extremely rude and quickly blamed me; saying her managers told her that none of them gave out a comp card. I’m extremely upset. When the crew members apologize, I actually felt like they more deserved the apology. I could never work for a manager who handles things the way that this general manager handled the situation today. I don’t think I’ll be going back. Never had a conversation with such a rude person nor have I ever indirectly been called a liar by a manager as high up as this lady was. All in all, that ruined the experience and the food just isn’t worth it.
Been to a number of Five Guys locations and have always enjoyed the food. One issue that's been consistent at all locations is the French fries are never very crisp, even when asking for them to be cooked extra. However, this location did produce beautifully crispy, golden brown fries! The order was taking a little longer than usual given that it wasn't very busy, and I suspected it was due to the fries, and lo and behold it was. They were crispy on the outside and fluffy on the inside - perfect. The burgers as always were great, but the fries were the star this time. Parking: Plenty of parking in the lot
Staff is always amazing and they don't look at me weirdly when I tell them that I want an obnoxious amount of pickles or that I want an extra patty on the side completely plain for my dog. They have great energy and always smile.Food: 5/5
Great food! Great wait people! They were really working their talks off! A++Food: 5/5
Place was packed and there was only a female manager and two young girls, they killed it. They were busy but that manager held it down, worked hard, and was the embodiment of the service I expect at 5 guys. Best meal ever.
Westfield Five Guys always - food is great and made to order. Oreo milkshake is also great!!Dine in: YesOutdoor seating: NoTakeout: YesDelivery: YesCurbside pickup: Yes
Only stopped in for fries for my wife and she definitely approves! Staff are always very nice and the service is great. Used to eat burgers here all the time and love the simplicity of Five Guys so much so that I recommend my parents go for a quick bite when they are visiting the States. Great price for a quick meal.
Come here if you want to wait over 30mins for a burger or if you like dealing with rude staff that would prefer to assist people on the phone, over people standing in line for 10+mins. While we were waiting, a girl cook in the back definitely sounded frustrated as she is letting people know they have to wait 25-30minutes per order.
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