Family Health Team

I am thankful for the family health team at the Civic campus. They take great care of myself and my family. They fit us in when there is something urgent whether a spot in the day is available or during the after hours. Appointment booking is always quick. I'm glad to be a patient of this practice.
8 years ago (18-09-2017)

Very poor. Impossible to communicate with. Left hand doesn't know what the right hand is doing. When getting through after hour on hold was met by impatient and arrogant nurse.
8 years ago (29-09-2017)

What's the point of having a doctor if they don't answer the phones?
8 years ago (29-09-2017)

Hate is a very strong term to use here, but I was completely distraught by the disregard and genuine 'lack of caring' attitude demonstrated by the manager of the clinic, the Drs., and the receptionists. Two days a week availability, emergency care will be met if you can only come in after hrs. A teaching facility that ensures they receive their funding monthly whether or not you are seen by the Drs. Far too much emphasis is placed on procedure of paperwork as opposed to caring for the patient. Completely and utterly would encourage anyone to not expect real patient/Dr. interaction. A minus 10.
10 years ago (06-01-2016)

Staff are great, wait times are sometimes longer than I would like.
10 years ago (13-06-2016)