Factory Direct

It took me awhile, was having a tough time with pain. Terrible at my age just going out and embarrassed, b/c of a disability. I couldn't hide it. 😐 But got what needed some birthday gifts and just hope it will all work, if not I have the receipt. There is some pretty good deals, on microwaves, electronics, and just lots of fun stuff to do; board games, stuff for adults/teens/ and for the small ones like coloring sets, Barbie's and much more! And for pets! Toilet trees too! Maybe just a bit more enthusiasm at the front desk, but hey it was a Saturday; maybe they could be pulling an all nighter, from another job to pay for schooling! So sometimes, maybe give them a friendly smile or a joke. Thanks, and that's just what I did! ☮🇨🇦🍀
7 years ago (19-02-2018)

I commend Cathrine (the manager, Victoria Street, Kitchener). When she understood my problem, she acted promptly to address it. Thanks Catherine for your kind heart.
7 years ago (15-03-2018)

I purchased a "unlocked phone" back in Nov 13 2016, I also bought a extended warrenty. My battery was dead so I got a new at another location because they don't deal with battery damages, once i put the battery in the phone it needed to be restated. Turns out it was locked to the previous owners Google account and now can not pass the security without having the Google email address that "was previously synced to my phone". This being said, this phone is LOCKED and being I had it over 6 months they will not return it even though I bought a EXTENDED warrenty with the original receipt.
7 years ago (06-04-2018)

Came here to buy an iPad & they told us that none were in stock. We asked them if they could call another store for us to ask if they had anything & they told us that we have to go to the other store. Plus the girl behind the counter who was helping us, deciding to leave half way through, since her shift was over. We ended up with some other broad who had no clue how to do anything.
8 years ago (26-12-2017)

This is an awesome store...great prices and they have a little bit of everything, from electronics to toys!
7 years ago (22-03-2018)