Reviews, get directions and information for Enterprise Rent-A-Car

Enterprise Rent-A-Car


Enjoy fast and easy car rental bookings from Enterprise Rent-A-Car at one of our 6000 branches, in cities, airports and neighborhood near you.

Address: 77 Gerrard St W, Toronto, ON M5G 2A1, Canada
Phone: (416) 599-1375
State: Ontario
County: Toronto Division
Zip Code: M5G 2A1

Opening Hours

Monday: 7:30 AM – 6:00 PM
Tuesday: 7:30 AM – 6:00 PM
Wednesday: 7:30 AM – 6:00 PM
Thursday: 7:30 AM – 6:00 PM
Friday: 7:30 AM – 6:00 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: 9:00 AM – 4:00 PM

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This location usually has good service but I was just hung up on by one of their staff when I told them I will think about a reservation and call them back. It sounded like the man smashed the phone down. I am shocked at the unprofessionalism. My company rents from them all the time too. This kind of service is unacceptable and the person should be talked to by their manager.
2 6 years ago (16-01-2018)
very helpful staff. i booked my car in the evening..however beacuse of the no availability they asked us ti come next day in the morning..they somehow managed a car for us...it was clean and tidy car. they do have a car parking which is 24 hour open.
5 7 years ago (03-10-2017)
Great customer service professional friendly staff and good price.
5 6 years ago (10-01-2018)
Always rent from this Enterprise. The cars always seem good and relatively new, and the staff are professional and remember my name when I come back. Great location!
5 7 years ago (07-10-2017)
I had booked a car for the long weekend. When I showed up to pick-up the car, I was told that my reservation had been given away and was even told that it was their policy to hold reservations for two hours despite the fact that I was within the 2hr period. To make matters worse, I had called the previous day to confirm my reservation. Since it was a long weekend there were no other available cars at the agency or ANY agency in the city, and so had to cancel my camping trip costing me $96 for campsite reservation and a loss of my plans for the weekend. I have rented with Enterprise at this location numerous times and never had problems before, so it is disappointing that I have to take my business elsewhere now. UPDATE 2 months later: Contacted the email address left by Michael from the business response. My email was then forwarded to a general manager. After a couple follow-up emails from me, I have received no contact back from the general manager. Potential customers, be wary of the company responses to reviewers -- they count for nothing!
1 7 years ago (15-10-2017)
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Toronto car rental

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