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ECCO Rockland

  1. Mont-Royal
  2. Mont-Royal Shoe Store

Reviews, get directions and information for ECCO Rockland

"Experts in innovative shoemaking since 1963, ECCO offers stylish footwear and athleisure options for men and women. At ECCO Centre Rockland, we're proud of our Danish heritage providing timeless and modern designs made with integrity.Visit our ECCO store in Mont-Royal and check out our wide range of women's and men's collections, including dress shoes, sneakers, boots and sandals. We specialize in cutting-edge, highly comfortable shoes for any occasion and our knowledgeable staff is on hand to help you find the perfect style.Whether you're looking for formal, golf, outdoor or casual footwear, you'll find what you need at ECCO. Explore your favourite ECCO style in Mont-Royal and discover our craftsmanship first-hand."
Address: 2305 Chemin Rockland, Mont-Royal, QC H3P 3E9, Canada
Phone: (514) 731-3265
State: Québec
County: Communauté-Urbaine-de-Montréal
City: Mont-Royal
Zip Code: H3P 3E9


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Reviews
Rude people on the phone....hard to get through then when you get through have no customer service skills. Glad I don't have to go to that store
Helpful service today, letting me take my time to try shoes and sizes in-store. I wasn’t sure yet and got tired at the mall, but ended up placing an order online because of their friendly service.
If I were ecco retail stores manager, I would like to know that the process for back orders does not work properly. I am an ecco lover fo over 10 years. One of these loyal clients.. I came in store to buy another pair of shoes all black ST.1. The pair of my size available in store had a defect so local staff have ordered a new pair for me. After a week of waiting I passed by to pick up the shoes and surprisingly was offered to buy the same defected pair from last week. Call me one of these over-conservative stubborn guys, but I still believe that ecco shoes are supposed to be perfect from out the box. I was offered to wait another week for new order this time 100%! Today, a week later, I passed by and .. was told that something went wrong again. Local store staff were unable to get a new pair for me because of some “unbalanced stock” problem. New pair was never shipped to my store because it would then require to balance the stock. All of these weeks my model and size was available online but today is out of stock.. To summarize the story, I have ordered the shoes in store and paid for it, waited for a week, disappointed, waited for another week and in the end remained without desired shoes. And all of this not because items deficit but because poorly organized processes where retail stores compete with each other leaving loyal client frustrated and disappointed. I would like to thank the store staff for their client oriented approach and emphasize their friendly and professional attitude. Now I have no more options than exploring competitors assortment for the season.. Hope that my feedback will be helpful.
They are nice just at the time of selling but after when an issue happens they don't care are all and they won't try for customer satisfaction.their guarantee is useless and they trying to repel any complain and don't accept their mistakes. I would never go to that store
Terrible service with Marek. He puts pressure to make a sale and lies claiming that Ecco never put their shoes on sale.
If you ever use one of their shoes you will never go back to any other brand
Very nice shoes, maybe a little small for selection at rockland
Nothing in stock! Why it even exists if all the stock is online?!
Good shoes in this shop.
Staff really helpfull.
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