Groupe Yellow Inc

Sells substandard shoes that leak and shoes that are not sized correctly. Plus they want to charge for shipping shoes that are not sized correctly. Customer service is basically worthless. Just avoid and buy shoes on Amazon.

This happened at the Alexis Nihon store in montreal. Very good service by the ladies there but I was disappointing with the customer service imposed by the company. So i bought 4 pair of shoes, accessories and at the end I was told to go to Dollarama to buy bags as they don't offer anymore. I understand and totally appreciate the "no more plastic bags, let's save the planet" but at a certain value yellow can afford to offer a reusable bags. Come on on a 300$ order you can afford 33c how much it costs a bag like Dollarama has. Or at least a paper bag ... Stupid management idea, big turn off, you just lost me as a client.

It is a where house

Translated by Google I had an unacceptable customer experience in store that of 10/30. But on contacting customer service in the head office, I was immediately taken care of and offered an apology. We rectified my problem of returning my shoes which had a defect and this the same day. Thank you to Dulce who offered me a very courteous and professional service!! Original J'ai eu une expérience client inacceptable en boutique celle du 10/30. Mais en communiquant avec le service client du bureau chef, on m'a tout de suite pris en charge et offert des excuses. On a rectifié mon problème de retour sur mes chaussures qui avaient un défaut et ce le jour même. Merci à Dulce qui m'a offert un service très courtois et professionnel!!

Translated by Google YELLOW! Very disappointed with the return policy. The boot hurt me, a blister on my foot. Very little wear. The boot is impeccable, the saleswoman even noticed it. The saleswoman Repentigny, UNDER THE MANAGER'S ORDERS, no refund. Offered me a slim 15% compensation. Absolutely not. And me, I keep a boot, which I will NEVER use. well done! It's like that? I was in another YELLOW, another reason....I was reimbursed. Would you have been kind enough to reimburse me, with my real problem. THANK YOU! Original YELLOW ! Très décu de la politique de retour. La botte m'a blessé, une empoule au pied. Très peu porter. La botte est impécable, la vendeuse l'a même remarqué. La vendeuse Repentigny, SOUS LES ORDRES DE LA GÉRANTE, pas de remboursement. M'a offert un mince 15% compensation. Absolument pas. Et moi, je garde une botte, que je ne me servirai JAMAIS. bravo! C'est comme ça? j'ai été dans un autre YELLOW, un autre raison....j'ai été remboursé. Auriez-vous eu l'amabilité de me rembourser, avec mon réel problème. MERCI!

Translated by Google Hello, I placed an order for men's shoes, the transaction was placed on my credit card but I did not receive any confirmation or email telling me the purchase I made. the order was placed on June 21, 2020. is it possible to have a response please. Thank you Original Bonjour, j'ai passé une commande de chaussure pour homme, la transaction a été passé sur ma carte de crédit mais je n'ai reçu aucune confirmation ou courriel m'indiquant l'achat que j'ai faite. la commande a été passé le 21 juin 2020. est-ce possible d'avoir une réponse svp. Merci

Translated by Google never again i will go to yellow.service terrible. politics back a big 0. Original jamais encore je vais aller au yellow.service terrible. politics de retour un gros 0.

Translated by Google Excellent quality / price, I always find something I like. Original Excellent qualité / prix, je trouve toujours quelque chose qui me plait.

Translated by Google Quality / Price ratio, the most comfortable in Canada. Original Rapport Qualité / Prix, le plus Confortable du Canada.

Translated by Google very interesting workplace Original tres interressant lieu de travail