Dr Drone - Russell Lake West

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"DrDrone proudly operates Canada's First DJI Store located in Halifax, Nova Scotia. We focus on providing premium customer service and expert knowledge so you can fly with confidence. As a DJI Authorized Retail and Repair Center we pride ourselves in providing the best training and technical support to suit your personal needs. Our team of expert engineers are trained and certified at DJI facilities to perform repairs on DJI drones of all shapes and sizes. The DrDrone engineers also offer same day and overnight repair service to fix any problem on all commercial and recreational drone systems."

Address: 250 Baker Dr Suite 146, Dartmouth, NS B2W 6L4, Canada

Phone: (844) 373-7663

Website

State: Nova Scotia

County: Halifax Regional Municipality

City: Russell Lake West

Zip Code: B2W 6L4

Opening Hours

Monday: 10:30 AM – 6:30 PM
Tuesday: 10:30 AM – 6:30 PM
Wednesday: 10:30 AM – 6:30 PM
Thursday: 10:30 AM – 6:30 PM
Friday: 10:30 AM – 6:30 PM
Saturday: 10:30 AM – 4:30 PM
Sunday: Closed

Update Info

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Reviews

Ah, where would I begin? The Good Dr. Sold me an item he did not possess...definitely a component of their biz model. If you value your time and don't think you should be working for a business you merely made a purchase from...  Best buy would be a better option...they always deliver and the cs is a world away from the good doctor. Edit: in response to your response, you did not inform me of that until I contacted you days later. The onus is on the vendor to provide information without having to be chased for it, especially due to unconfirmed coverage  purchased from you regarding the use of my 1500 dollar item due to your database mis-mangement.

Amazing customer service and drone recommendations! Somehow they shipped my drone completely across Canada in 24 hours from placing my order. Highly recommend this place.

I used to love these guys, helpful answers to questions, Canadian company and lots of product. They really dropped the ball however after a series of technical issues on their end lead to a missed sale opportunity over the holidays. While they've attempted to throw DJI under the bus for "their" pricing practices, the store could have made it right, and they didn't. In a series of back and forth emails they put blame and confusion on everyone else but Dr.Drone. Accountability goes a long way, I wish they would have accepted that. Really left a sour taste in my mouth. I could have likely purchased my drone locally on sale but tried to give them repeat business and missed out. Lots of ways to buy a drone these days, Dr.Drone will not be getting anymore of my business.

I bought "Course No. 2 - RPAS/ Ground School Prep Course & Study Guide Online × 1" from Dr. Drone and was just about to take the course, only to find it is no longer available. $325 down the toilet, and Dr. Drone won't reimburse me.

Amazing customer service, knowledgeable staff which knows a lot about the drone industry. Best place to buy drones in person or online.

Great customer service; each time I had to deal with them, both, the customer service team and the tech support team were pleasant, quickly available, and very helpful. Wonderful experience!

Great staff very helpful also explains things after sale you can just call them up and they'll talk to you about the product you purchased which is very cool Ty. Thx for the help.

Just awesome to have such a resource in our community if you fly drones. More impressive than the DJI store I visited in New York! They not only sell at the same price as the DJI corporate website, buy they do repairs both local and from across the country. Courteous and very helpful. Visit if you want to see a display of all DJIs latest ! Not many places in this country that have a store like this.

Thanks for fixing my DJI Mini 2 folks. The shipping process was a breeze and I have to say your email support is lightning fast. I sent several emails during the course of the repair and received a response within the hour every single time.  Thanks again and I cannot wait to fly again. Ryan aka @WANDERINGNL

Dr. Drone did a fantastic job at fixing my drone and providing fast and reliable customer service throughout the entire process. Their website is easy to understand and they have a good shipping system. I found their engineers and final report to be very helpful of a diagnosis. The only downside was that they were out of propellers as I had asked for replacements too, but no freight, found some reliable ones online. Overall amazing service! Though hope I don't need to use again.

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