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Reviews, get directions and information for Dolphin Insurance Services

Dolphin Insurance Services
"Marine Insurance and Niche Market Specialists"
Address: 201, 4853 Hastings St, Burnaby, BC V5C 2L1, Canada
Phone: (604) 261-9200
State: British Columbia
County: Greater Vancouver
City: Burnaby
Zip Code: V5C 2L1


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
Sean has provided assistance in finding offshore marine insurance. He truly went above and beyond to identify best options. Exceptional level of service.
Brian Kim and Dolphin Insurance are the best in the industry! Their specialized marine knowledge made the insurance process a breeze. Brian goes the extra mile and exceeds all expectations. He was able to find us transportation, pleasure, and commercial policies for the best prices and coverage. He was friendly and professional every step of the way. I highly recommend Dolphin for anyone needing a trustworthy broker.
First Class customer service! Our family has had a number of policies with different boats over the years. Dolphin has always gone above and beyond for us. I'd like to give a special thanks to Sean for all his hard work. 10/10
Previous claims went smoothly but not the last one and Dolphin Insurance didn’t even know at first that my policy didn’t require me to pay the deductible because my boat was hit at the dock. All my claims have been due to events while docked cement plant fallout, two collisions by other boats docking. Phone calls not returned promptly, sometimes not returned. I’m waiting for the contractor to be paid 3 weeks now, and I have to pay to fly out to get the boat launched within hours of the contractor being paid, that or pay the boat storage fees myself??? The underwriter, Intact, has been stingy, unlike my previous underwriter, Aviva, and Dolphin Insurance has not taken an interest in how my claim was proceeding. So it was just me, battling car accident injuries, against Intact and the adjuster they hired. They were so good in the past. Not sure what has changed. Update: A bit better service when I went to renew. Answering phone calls is better with recognition that not everybody can do email well.
I'd like to thank Dolphin, and in particular, Lee for looking after my marine insurance for the last couple of years. The insurance world, marine underwriters in particular, has been a minefield recently. Lee was great in taking care of business for me. The online world can rock. Thanks
Excellent service on marine insurance. Robert walked me through the process patiently. Would definitely recommend.
Great, prompt service. Fair pricing.
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