Deweese Health Center

I always have to wait for a very long time to see the doctor even tho I already made an appointment days ago. what's the point of making an appointment if I always have to wait for a very long time? I took some time off work to be in an appointment the other day and realized that it was completely a waste of my work time. They didn't give me any prescription and now my stomach hurt again. REALLY???! The people there are nice and friendly, however, i hope they can be more professional in terms of diagnosis and efficiency.
9 years ago (30-08-2017)

I come in all the time and the nurses are so sweet. If you come in on time you'll get done on time. Everyone is familiar with me so it feels very homely. The doctors are very nice as well and I have no complaints
9 years ago (05-06-2017)

I was able to see multiple nurses, student doctors, and professional doctors when I walked in without an appointment. I got lucky because someone cancelled theirs. Everyone was extremely nice and their evaluations were thorough. Nothing to complain about!
9 years ago (25-04-2017)

Horrible customer service, they cancelled my appointment two days prior and was very hard to be rescheduled. Do not recommend.
9 years ago (16-10-2017)

I think a lot of people who have complained of DeWeese must have experienced concierge service before college. I have used UHS numerous times and when I got better insurance I went to private practices (4 local ones in the area) for health services and then came back. When I've made an appointment at UHS I've been taken back usually within 10 min of my appointment time and seen someone within 10-15 min of being in the room. Not the case for practices in the area as I've waited 40 min or more just to be taken back, then on average waited another 15 min or on a few occasions 30 min to be seen by the doctor. Walk-ins almost always have to wait, learn to call ahead for an appointment or for students just book an appointment online. Most offices in the area don't even take walk-ins so feel lucky UHS does offer this service. Something I learned after feeling ignored, by doctors in private practice, was to not hold back when you speak to them. If you feel it is xyz then tell them and get pushy if you need to so they understand where you are coming from. How can they truly know your history in the 10 min they are with you? Once I learned to stand up for myself I haven't had a single complaint about my doctors or NPs. In fact, I have had excellent service from UHS, one of the women at the front desk even offered to wait for me after they had closed so I could get health records I needed for a cub scout campout that weekend. No private practice has ever done that EVER. In terms of people complaining of the pharmacy not taking their insurance - welcome to the real world, and they do take the insurance that KSU offers their students, faculty, and staff, so if they are still on their parents' plan, well then what do they expect? Not every pharmacy takes every insurance and some pharmacies have better deals with some insurance companies than others. This is the real world and mom and dad are no longer there to make the appointments, speak up for you when talking to the doctor, or pay your bills. Also most doctors in the area require you to make an appointment to get a prescription refilled. If you procrastinated (as I often do), they will call in an extra month so you have time to make an appointment. The doctors offices in the area have NEVER been this accommodating.
9 years ago (11-08-2017)