Devil's Head Resort

We were there for a wedding everything looked nice the food was good and the event went well. The rooms and hotel area were out dated and needs to be remodeled. Needs some money put into it to make it worth while to go back
8 years ago (17-10-2017)

I've been there 3 times. Most recently my family and I went there in the winter of 2016. We won't be back. Ever. 1 star because the quality of the hills is overshadowed by my disgusting room and my poor experience with management. Here's the bad and the good and the indifferent: The Bad: We stayed in the Lodge. The rooms are poorly cleaned, my room had feces smeared on the side of the tub when I checked in; Management does not care about you, after 4 attempts to get in touch with them (3 direct requests and 1 comment card) I have still not heard back. We checked into our room, dropped our stuff and went skiing. When we came back and used the bathroom, we noticed poo smeared on the side of the bathtub. When I called the desk they asked me if I wanted them to send someone up to clean it up. I said no, that I would take care of it. I was shocked that they didn't immediately offer me a different room. After 3 separate requests over multiple days to speak with a manager, nobody ever called me or got back to me; I never spoke with a manager. Each different individual assured me that I would be contacted by the manager. I even left a comment card saying that I wanted to be contacted. A dirty room is one thing, but feces smeared on a bathtub that wasn't cleaned up is entirely another. The thing that brings them to one star is the fact that I was repeatedly told that a manager would contact me, and that never happened (even when I called back a month later). The good: The hills are nicely designed runs, with something for every level of skier. The prices are competitive. The indifferent: Lift lines, and wait times are average. Each of the times I've been there, I've never seen the upper circles open. Hill maintenance is average. Grooming is done in the morning, but no evening grooming is done (which is done at some other local hills) The on-property dining is average. The snack bars are as expected. The bar is as expected. The fine dining, "Dantes", is above average quality food (that's not to say excellent, but certainly good), but exorbitant in cost. This is listed in "indifferent" because you don't have to pay the exorbitant cost if you purchase a ski package. The bottom line: The hills are good, but whatever you do, don't stay on the property. Who knows what you might find in your room!
8 years ago (07-07-2017)

Stayed here for a wedding. The event space was nicely done and the reception food was good. The accommodations in the Lodge are lack luster. There were dead bugs on the tv stand/dresser, windows haven't been cleaned in near 15 years. The resort is in a great location but soooo outdated and "cold". Wouldn't stay again.
8 years ago (29-10-2017)

Staff was very accommodating and friendly for our off season event. Rooms were clean and the food was to our expectations
8 years ago (06-11-2017)

We were there for golf. Great course set up. Picturesque views. Course conditions were good but not great but will still be back
8 years ago (20-09-2017)