Destination Toyota Burnaby

Excellent service. The salesman Derrick went above and beyond. Always updating us and explaining each step. The dealership has a professional atmosphere and is well organized. The delivery specialist was knowledgeable and answered all our questions about our new vehicle.

Hugest thank you to Lee Harrington & Chris Holmsten for their incredible service in a crunch! We were dealing with run arounds at local body shops over an accident claim and someone recommended we contact Lee at Destination Toyota Burnaby, not only did he have us in incredibly fast for an assessment but also had the car marked as a total loss quick to get us into another car without a huge delay. We are a 2 car household and the panic of being down to 1, dealing with ICBC and buying a car was unexpected and we were anticipating it to be extremely stressful. Once the car was a TL, we asked for a recommendation on a guest advisor and met with Chris.nnChris went over and above for us, offering to work with our schedules, answering a flurry of last minute questions both over the phone and text, sorry Chris! and booking us in for test drives last minute to help us find something that worked for us FAST. Chris was respectful, listening to both my husband and I's questions and concerns, and not once did we feel like we were in a high pressure environment. Through his and Anisa's help, we found the perfect car for us within a few days. We welcomed Walter White to our Toyota household and he's settling in perfect.nnAlso, perk is there is PLENTY of parking so no stress having to try and work around a super busy lot. The inside showroom area is incredibly tidy and overall we felt like it was a great experience from start to finish. The entire team at Destination Toyota Burnaby took care of us every step of the way. Highly recommend connecting with Chris Holmsten if you're looking for an advisor who is knowledgeable, incredibly helpful and respectful, he's the one!

I recently had the pleasure of working with my Product Adviser Eugene while purchasing a car and I couldn’t be happier with the experience! I actually stopped by to check on a used car as I was told that you can't get a new car without some wait. From the moment we started, he was incredibly professional and displayed a deep knowledge of the product. Moreover, he offered me to consider buying a new car available at that moment. He walked me through all the features and benefits of the car, making it easy to understand why it was the right choice for me.nWhat really stood out was his expertise regarding available rebates, which helped me save significantly on my purchase. He was not only informative but also friendly and approachable, creating a welcoming atmosphere throughout the entire process. His vibrant character made what could have been a stressful experience enjoyable instead!nnI highly recommend my Product Adviser to anyone looking to purchase a vehicle. His commitment to customer satisfaction and genuine passion for helping buyers make informed decisions truly sets him apart. Thank you Eugene for making my car-buying experience so positive!

I have recently lease a Toyota Rav4 Prime through this dealership after waiting for 2 years. It has been a great shopping experience with Dave, Larry and Mike. Larry gave me so much great advises on the car with his experiences and knowledge. Eventhough I don't have much interaction with Dave Vu but when I walked in, he welcome me right away, good customer service with a smile. The manager which is Mike Pham also helped me expedite the process and have the car nice and clean before handed it to me. I was in and out of that place in a couple of hours which I find is super fast and they work very efficiently. Last but not least, thanks to Vanessa with all her help with the paperwork, making it seamless and smooth. Overall if I need another vehicle which I think I will in the future, this would be the place that I will go to and definitely look for those guys. Thank you all for your help!!!

10/10 and highly recommend the services at Destination Toyota!! Purchased a 2024 4Runner and my salesman Martin was more than helpful during the whole process. From answering all the questions I had, to giving me regular updates during the build and delivery process. Everyone I met greeted me with a smile and was very pleasant to deal with!