Denali Federal Credit Union

Always had great service and lines go by faster than other banks around town. I like banking with them. I will say- I called ahead of time on my way to the bank to ask if their drive-thru had a withdrawal limit because I didn't want to waste my time waiting in line only to be told that they can't do my transaction as the drive-thru. The lady on the phone said that there isn't a withdrawal limit, she even took a few minutes to ask around which I didn't mind. But after waiting in line, I get up to the drive-thru and the teller there says I'm withdrawing too much and I'd have to come inside... Definitely irked me a little but overall, they're a great bank! They even hold seminars for first time home buyers!!
8 years ago (27-11-2017)

Went into get my car title, walked around for 5 minutes before I had to stop someone and ask where to go. Apparently suit 125 has a buzzer you have to press which I had walked by because on the sign it says Human Resources. Most un user friendly building I have ever been in.
8 years ago (18-07-2017)

Dont try n get into your safe deposit box today 4/10/15 Suposeidly They broke there master key and no body can get in there box without it! the key is in the mail they say. Its really put me in a large bind today. They did give me a five hundred dollar loan but that does not help my situation much being how I came to Anchorage from Kenai to get my gold and now I sit in Anchorage waiting on a call hopefully to get into my box . Oh my god , my anziety is through the roof .I did not have two days in Anchorage to waste on an incompedent Bank . Its just too much. :
11 years ago (10-04-2015)

Best credit union in town. Great staff and a nice facility
14 years ago (05-07-2012)