Crunch - West Edmonton Mall

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Address: 8882 170 Street Northwest, Edmonton, AB T5T 4J2, Canada

Phone: (780) 341-2580

Website

State: Alberta

County: Division No. 11

City: Edmonton

Zip Code: T5T 4J2

Opening Hours

Monday: 5:00 AM – 12:00 AM
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: 12:00 AM – 10:00 PM
Saturday: 7:00 AM – 7:00 PM
Sunday: 7:00 AM – 7:00 PM

Update Info

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Reviews

I sadly agree with the poor reviews of this facility. The floors are always dirty, the change rooms smell and are not cleaned, and the water dispenser had bacterial growth for months before anyone removed it - long after I complained about the growth. The staff are only there to sell memberships. Up to 4 people up front, but nobody knows how to use a broom? I've been going for about 4 months and I've had a cold for half that time after going years without. There is nobody cleaning the machines and the vinegar/water solution in the dollar store bottles and towels are useless. You get what you pay for, but I'd be willing to pay at least double for a clean facility. Oh, and the staff treat the facility like a nightclub with garbage techno/rap music blaring out at ridiculous volumes. The black floors/ceiling with white walls makes the gym feel like a cave and the clientele is mostly 18-35 year old insecure males. Have fun :/

Update: After discussions with management, the gym has improved by a significant margin. The floors and washrooms are noticeably cleaner, the music has been somewhat tamed (for the most part), and new equipment has been installed in a logical manner. Management is  aware of the challenges and are diligently working to resolve them.

 7 years ago (14-02-2018)

Best gym I've ever been to! The equipment just got upgraded so everything feels super smooth and is in perfect shape. Also the staff that work there are so friendly and positive.

 7 years ago (20-01-2018)

This gym is amazing, all brand new equipment always clean and honestly a really good sized gym! Would recommend.

 7 years ago (02-03-2018)

Was going to get a membership, checked it out. Was going to get their premium membership but then they stated that their policy requires my banking membership and I cannot pay in cash. shook my head and imediately walked out of this place. I will not give my personal banking info so they can chisel my money behind my back. Place's staff seemed a bit nosey aswell.

 7 years ago (09-03-2018)

Do NOT go to this gym. You can only have a membership through 12 months contract and the gym overall is not good enough nor the monthly fee is cheap. The management(old ones and the new one) clearly doesn’t know how to run it and staffs are worse. When you have an inquiry no staff is around. Staffs also seem to have no brain or common sense. With the new management, freezing your account is not possible even when you are out of country. What’s worse? Acne started to pop up on my chest and arms since I started to going to this gym. And I don’t know who is in charge of the speakers but the music played at this gym is garbage.

 7 years ago (01-01-2018)

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Division no 11 gym

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