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Reviews, get directions and information for Courtenay Mazda

Courtenay Mazda

About

Premier Mazda Dealership on Vancouver Island

Story

A locally owned business at your service since 1995, we are a New Mazda Dealership in Courtenay, BC in the beautiful Comox Valley on Vancouver Island.

At Courtenay Mazda, we believe the key to our success is our people, our automotive products, and simply the way that we satisfy our customers' needs in a professional and caring manner. Our mandate has always been to continue to grow, test new ways and ideas and reinvest back into our business so we can exceed our customer's expectations.
With this philosophy in mind, we are proud to serve Courtenay, Comox and Campbell River in the beautiful Comox Valley on Vancouver Island, British Columbia (BC) for the past two decades. You can find here the full lineup of new Mazda vehicles as well as an exclusive selection of high-quality used cars, SUVs, minivans and trucks, not to mention full maintenance and repair services and an unbeatable inventory of original Mazda parts and accessories. Whatever your needs, our all-new website is designed to make your online shopping experience as pleasant and efficient as possible.

Our large inventory of all new models includes the fuel-efficient Mazda2 economy car, the award-winning Mazda3 and Mazda6 sedans, and the versatile CX-5, luxury CX-9 and the recently launched CX-3 SUVs, not to mention the revolutionary Mazda MX-5 Sports Convertible, and many more. We are located in the Courtenay Automall, on Ryan Road, just north of Crown Isle in the picturesque Comox Valley beside Costco.

For more than 20 years, Courtenay Mazda has been a trusted and respected used car dealer in the Comox Valley on Vancouver Island. We are dedicated to ensuring that you go far in a used car or truck, and it starts with an exclusive inventory of quality, reliable used cars and trucks, and a financing service that can provide you with guaranteed approval, help you restore your credit, and get you the best rate possible for your needs and situation.

We are the one of the busiest pre-owned vehicle dealerships on Vancouver Island. Along with our fine line of new Mazda cars and used Mazda vehicles, we market pre-owned import brands: Nissan, Toyota, Hyundai, Honda, Kia, Subaru and Volkswagen (VW). We also offer pre-owned (used) domestic brands: Ford, F-150 Trucks, Chrysler, Dodge Trucks, RAM Trucks, Chevrolet, GM, Chevy Trucks and GMC Trucks. We also market pre-owned luxury brands: BMW, Mercedes, Volvo, Infiniti, Acura, Lexus, Land Rovers and a host of others - you name it and we will find it - and can help you get into the car or truck you need, no matter your current credit situation, without hassle or delay. Let us help you!

While online, feel free to visit our virtual showroom of new Mazda’s, and book a test drive or request a price quote for the popular Mazda3, CX-5 or other exceptional model that interests you. Or, browse our updated inventories of certified used Mazda’s, low-priced pre-owned vehicles, used trucks and other vehicles in stock.

You can also book your next service appointment directly online. Our service department boasts the latest technology available in the Comox Valley on Vancouver Island for the proper maintenance or repair of your vehicle. Need detailing services for your car? We’ve got you covered! We look forward to your visit.

Hours of Operation

Monday to Friday:
Sales - 8:30 am to 6:00 pm
Service – 8:00 am to 5:00 pm

Saturday:
Sales - 8:30 am to 5:00 pm
Service – 8:15 am to 4:30 pm

Contact Information

Toll Free Phone Number: 1-800-872-6800

Phone: 250-338-5777

Address: 475 Silverdale Cres.

Postal Code: V9N 4B4


Products

Mazda Automobiles

Address: 475 Silverdale Crescent, Courtenay, BC V9N 4B4, Canada
Phone: (250) 338-5777
State: British Columbia
County: Comox Valley
Zip Code: V9N 4B4


Opening Hours

Monday: 8:00 AM – 5:30 PM
Tuesday: 8:00 AM – 5:30 PM
Wednesday: 8:00 AM – 5:30 PM
Thursday: 8:00 AM – 5:30 PM
Friday: 8:00 AM – 5:30 PM
Saturday: 8:30 AM – 5:00 PM
Sunday: Closed


related searches: Island Mazda, Courtenay Mazda staff, Mazda dealership, Courtenay used cars, Finneron Courtenay, Courtenay Kia service, Used Courtenay, Courtenay Toyota for sale
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Reviews
First off I want to say that the salesmen at this dealership are great. Happy and helpful found us a good deal on what we were in the market for. But when it came down to the owner of the business we defiantly did not felt appreciated. We had already been approved with a third party financing and because we had found a good deal on one of their used vehicles, he was not making a big buck off of us. Because our financing was from out of province we had to get an out of province inspection which the dealership charged us for even though they were well aware that the vehicle had never physically left the lot. Can you say cash grab. Once we had left the lot the vehicle was taken straight to speedy glass to get a couple chips filled in the windshield. Once there we were informed there was a crack in the windshield (hidden at the bottom) and the whole thing would need to be replaced. We called Mazda and they informed us they would not be fixing it. Because the paper trail led back to our financier they were no longer responsible. Even though they should not have been selling a vehicle with a faulty windshield in the first place. So if you get duped into paying top dollar for a brand new vehicle and get your financing through them so they can make you pretty penny off of you then maybe you will leave with a smile getting the customer service you expect from a reputable dealership. But if you are buying used or paying full in cash ...buyer beware. We did find a good deal on a vehicle but in the end our business was not felt appreciated.
7 years ago (13-09-2017)
After browsing Courtenay Mazda's used car listings and finding a vehicle I was interested in, I submitted my details. I received a pleasant email message from Chantelle letting me know I could contact her with any questions I might have. I stopped in at the dealership shortly thereafter to find out more about the vehicle and take it for a test drive. Chantelle was patient, informative, and easy to talk to. We took a look at the inspection report for the car -- which was surprisingly thorough given the vehicle was an older model with an asking price under $5000. After driving the car, I realized it wasn't the one for me. I'd noticed a couple of other cars that were of interest and Chantelle was happy to show me the inspection reports for those to help me compare. I was impressed again with the amount of information provided and decided to take a 2005 Mazda 3 GT hatchback for a test drive. This was a well sorted example with low mileage and a sharp asking price. I was surprised and pleased to learn that the dealer documentation fee was included in this price. Chantelle was able to tell me everything I needed to know about the car and it was clear she has a great deal of practical knowledge and experience. When I decided I wanted to purchase the car, she introduced me to Chad, who made the formalities of buying the car a breeze. Chad was also very personable and easy for me to talk to. He let me know about extended warranty and other options. I didn't feel pressured to spend money on extras. I could see the value for me in the warranty and pre-paid oil changes promotion. I'm glad he informed me about them, and I was happy to spend a little extra to get a lot of value. I've had the car a few days and I'm thrilled with it. Chantelle even followed up to make sure I'm happy with everything. I thought that was a nice touch. My whole experience has been positive and it's clear that Courtenay Mazda does things differently from what people might expect. It's refreshing.
7 years ago (18-11-2017)
Buyer beware! I bought a 2015 pre-owned Mazda here with undisclosed body damage. I only saw the damage after getting the vehicle home. They also had a $400 tire/road hazard warranty (basically just nitrogen in the tires) added to the bill without my knowledge. Most dealers will review the items on the sales agreement before asking you to sign it, but not here. I received a BG on the Road and BG Pre-owned Vehicle Protection package in the mail a week later. There was also no mention made of this additional free coverage at the time of sale Finally it took them 2 weeks to install a trailer hitch (first one was damaged), even though the service department was empty/dead both times I was there. They did not meet my expectations based on the many reviews posted online. I certainly will not be going back to this Mazda dealer.
7 years ago (31-07-2017)
These guys have been conning and disappointing me for 5 years. I foolishly keep giving them the benefit of the doubt. I want so much to believe them but it is always lies. From the sale of a hugely overpriced brand new vehicle sold through manipulation and heavy pressure tactics, to servicing mess ups, to flat out lies about wanting our vehicle as trade in and wasting hours of our time, to not giving an inch on a used vehicle only to drop the price to within our offer a week later, these guys aren't here to help you, they pressure you and fleece you for all you're worth. Don't trust them, don't degrade yourself by giving them your business. They are dishonest, despite being very "charming". I think I've finally learned my lesson. No more Courtenay Mazda.
8 years ago (10-04-2017)
I can't say enough about the quality of service, particularly from the Parts and Service department. They have been very helpful assisting me with my older Mazda. 5 Star Service indeed!
8 years ago (31-03-2017)
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