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Costco Wholesale

  1. Richmond
  2. Ri̇chmond Store

Reviews, get directions and information for Costco Wholesale

Costco Wholesale
Members-only warehouse selling a huge variety of items including bulk groceries, electronics & more.
Address: 9151 Bridgeport Rd, Richmond, BC V6X 3L9, Canada
Phone: (604) 270-3647
State: British Columbia
County: Metro Vancouver
City: Richmond
Zip Code: V6X 3L9


Opening Hours

Monday: 9:00 AM – 8:30 PM
Tuesday: 9:00 AM – 8:30 PM
Wednesday: 9:00 AM – 8:30 PM
Thursday: 9:00 AM – 8:30 PM
Friday: 9:00 AM – 8:30 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 9:00 AM – 6:00 PM

Update Info
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Reviews
I recently visited Costco Richmond and had a very good shopping experience. The store was clean, well organized, and easy to walk through, even though Costco can sometimes get busy. I was able to find what I needed without much trouble, and the overall shopping experience was smooth.nOne item I was especially happy with was the 20 kg bag of flour. I found it to be very good quality and a great value, especially for anyone who bakes often or needs flour in larger quantities. The size is perfect for business use, home baking, or anyone who wants to stock up and avoid buying smaller bags again and again. The flour worked well, and I was happy with the quality for the price.nI also appreciate that Costco Richmond carries a good variety of grocery items, household products, and bulk options. It is one of those places where you can go in for one or two items and still find other useful products at reasonable prices. The pricing is usually competitive, and the larger quantities make sense if you use the items regularly.nThe staff were helpful, and checkout moved fairly smoothly. Parking can be busy depending on the time, but overall, the visit was worth it.nOverall, I had a positive experience at Costco Richmond. The 20 kg flour was definitely a good find, and I would recommend it to anyone who needs quality flour in bulk. I will definitely continue shopping there.
This Costco location does not matter what day you go it’s always takes time to find a parking spot. Then once you go inside so many shoppers on every aisle that shopping for things can take some patience. When I was there trying to push my cart through there was a chore. I have been to other Costco locations and I think this is one of the busiest locations in the Vancouver area.
Even though it is well known that Costco likes to move things around to circulate traffic all areas of the warehouse, their produce set up is still odd. The flow doesn’t work and makes no sense. Why put some produce somewhere that is meant for non-perishable?? nnBut it’s Costco, so plenty of things to see and always an exercise in will power to not buy.nnIt was nice to see that Costco Canada still offers polish sausage in the deli, which has been off US Costco deli menu for decades ?.nnAnd holiday legos. Nice add.
Probably the most incompetent check out people ever. I had my order separated into two separate carts they took both orders and put them in one cart and missed scanning one item on the second order which was still in the second cart. They called the manager who didn't really help at all. I ended up having to separate the orders myself according to the items that were going into each cart. The checkout Packer stood there staring and did nothing. It was very important that the orders were separated so that I could do my job properly. If Costco doesn't do their job properly then it all goes downhill. Everyone should watch the way and check out is performing because it doesn't seem like they care at all. Worst experience that I have ever been a part of. If I could give zero Stars I would.
Absolutely unacceptable customer service and one of the worst experiences I’ve had at Costco. Before checkout even started, I politely asked cashier Richard TWICE to check my gift card balance before scanning my items because I might need to top it up first. He completely ignored me and continued scanning anyway. After everything was scanned, I explained again that I wanted to top up the gift card and use it for the purchase instead of my credit card. Instead of correcting the mistake properly, both Richard and supervisor Tara kept pushing me to just pay the remaining balance with my credit card, which I clearly said I did not want to do. It honestly felt like they were trying to avoid cancelling and redoing the transaction for their own convenience. Supervisor Tara then showed an unbelievably rude and hostile attitude. She gave me nasty looks the entire time, frowned throughout the interaction, spoke to me in a condescending tone, and raised her voice at me in front of other customers. Instead of listening, she repeatedly blamed me by saying I “should have said it in advance” even though I already had multiple times. She also falsely claimed that a topped-up gift card could not be used immediately, which is simply not true.nnWhat’s most disturbing is that this behavior came from a SUPERVISOR. I wonder how she got promoted to be a team leader with that kind of role model. The transaction was eventually resolved, but the disrespect, attitude, and lack of professionalism were disgusting. Costco advertises a “premium shopping experience,” yet some employees act as if customers are inconveniencing them simply for asking for basic assistance. As an Executive Member paying double membership fees, I absolutely do not expect to be treated this way. This is unfortunately not the first negative experience I have had with staff attitudes at Costco.
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Costco Wholesale map

Directions to Costco Wholesale with public transportation

Westbound Bridgeport Rd @ Gage Rd 120 meters
407
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Eastbound Bridgeport Rd @ Great Canadian Way 160 meters
407
430
Northbound Great Canadian Way @ Beckwith Rd 180 meters
N10
Eastbound Bridgeport Rd @ Gage Rd 190 meters
407
Westbound Bridgeport Rd @ Smith St 310 meters
403
407
412
N10

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