Copeman Healthcare Centre

I started with Copeman Health now Telus Health. I can not thank them enough for the care that Dr. Keys and the whole clinical care team. They were instrumental in diagnosing a condition I had developed, but with persistence I have made a great recovery. The health care plans offered are worth every dollar in my opinion! A great plan that covers it all in a convenient location.

Wanting to extend and share my highest level of respect to Dr. Glenn Keyes who has tirelessly helped me with my current Health Challenges. I sincerely appreciate you, Dr. Keyes.

First off, the reviews from when this was Copeman should be reset and not carried over. Ever since Telus Health took over, the quality of care has gone downhill, even the staff there have admitted to this. Their current 3.8 rating is not a true accurate rating. There is no consistent follow up for annual checkups, they refuse to see you if you are sick isn't this the point of seeing a doctor?, yet they are more than happy to take your money every month. Front reception has been rude at times, messed up appointment times and then have the nerve to deflect it back to the customer. They can only referrer you to specialists they don't have any themselves and you'll wait just as long to see one as if you general doctor referred you. What do you think happens when a tech company tries to capitalize on health care?

The one star review posted previously is almost laughable, you couldn't ask for a better healthcare provider then what you will find at Copeman Healthcare. Copeman will almost always see us the same day when we call in sick or they will call us back promptly when we're in need of assistance. After being patients for a few years now, our family feel the staff at Copeman genuinely care about us and our well being. Worth every penny!!!

I paid for Copeman because I suffer from a complex medical problem that was not appropriately treated through Alberta Health, but when business as usual at Copeman failed to solve my problem, the staff at Copeman did nothing. Yes, I was ill and in pain, but I did the research, I networked with professionals, and I identified and paid for treatment from healthcare providers other than Copeman. So if you wonder why I paid $4,650 for a LifePlus Membership of consistent mediocrity, you have keener diagnostic skills than anyone I encountered at Copeman. I will also note that Copeman never had a fully functioning computer system the entire time I was a client there, and given that they are owned by Telus Health, that is another troubling point to ponder.

A huge thank you to all the staff at Edmonton Copeman Healthcare for their excellent care! They went above and beyond helping me through a very difficult diagnosis. Dr. Plucinska is an excellent caring doctor and I would highly recommend her to anyone as well as Joey from Physiotherapy. I will definitely be a life long patient of theirs and would recommend them to everyone!

I am always blown away by the quality of care at Copemans. Everyone is so kind and Dr. Plusinska is an angel. Low wait times if at all. The facilities are beautiful.

I have sent in the new client form twice and have called twice. Are you no longer taking patients? Have been trying for 1 month to see you guys.

Worth every penny, Copeman's on call service has been a lifesaver with young kids! The staff here goes above and beyond.

The province already pays the doctors on top of what these guys are gonna charge you for all the fluff...do yourself a favor and dont waste your hard earned money