Citizens Bank Supermarket Branch

Worst Bank and poor customer service... Be aware!!! I made an external transfer having enough money in my account. They then tacked on a $3.00 service fee for the transaction, and that service fee brought me down to a negative -$1.00 and then they charged me an overdraft fee for their service charge of $35.00.... I then called the branch and the customer service was horrible and told me they could not reverse the $35.00 overdraft fee for the $3.00 transaction fee they applied. Go elsewhere if you need a bank. This is more of a scam then a real bank. Hopefully the BBB will be able to handle this situation being the Niskayna branch is incompetent of handling their own situation.
9 years ago (18-03-2017)

Staff was very helpful
10 years ago (27-02-2016)