Casa Alpina

I have stayed here with friends, once a year for the last 5 years. Previous visits, have been exactly what I would expect for the amount I paid. This visit, the rate has gone up slightly, which is fine, and the management has changed. I would give the place a 3, on previous visits, but have downgraded it due to the new management. The good: -Internet worked -24hr check-in is nice The bad: -Out of the 6 rooms we rented, the heater only worked correctly in 1. in all others, it would only function in full "sauna" mode(not a real mode, just an exaggeration). -House keeping did not come in and replace anyone's towels, soap etc. -The hottub, was green, not kidding, change the damn water. Staff was way overworked, and it showed. -continental breakfast is true, but the same girl at front desk, has to run front desk, and breakfast, meaning things run out, and you wait, forever. -Parking, was an issue, never has been in past. I think for the $$ being charged, we will try a different p[lace next year.
9 years ago (26-02-2018)

Stayed here on 3 separate occasions now. Only once was good. The other times were horrid. Young immature girl at front desk was rude and not even interested in looking for our corporate rate in the computer. Some weird ski bum guy hanging out behind the counter too, walking around while wearing ear buds was staring at me as I guess he thought I was being difficult.... Party above me went until 1:30 am with no one doing anything about it save and accept for the other mad occupants. Hollow walls and floors makes someone dropping something in the room above sound like thunder, and again it went on all night. Downstairs rooms have windows that open but no AC, and rooms upstairs have AC but the windows wont open???? WTH? If you can afford it I recommend either the Prestige or go to Trail and hit the Best Western there.
9 years ago (09-02-2018)

You know it's not that fancy but it get the job done, the waters hot it has a small kitchen, great for a ski trip!
9 years ago (19-02-2018)

this place is disgusting, charges credit cards amounts you did not agree to, puts others sleeping in rooms that you have paid for (double dipping), mouse infested. they go thru your personal items, the list can go on and on,, SO READY TO CALL FRAUD INVESTIGATIONS AND HEALTH INSPECTORS. DO NOT RECOMMENT THIS PLACE TO ANYONE
9 years ago (24-01-2018)

Had fun.. Met new people from all over.
9 years ago (15-03-2018)