Caribou Coffee

I am a big Caribou coffee fan and have the opportunity to visit many locations. I love their coffee, and in this case the coffee was equally fantastic. Most all locations I would rate much higher, but this location is lacking. I was at the Detroit Lakes location twice in three days and spent about two hours there each day, and in both cases I had the exact same experience. First, the staff Friday afternoon seemed uninterested and short. On Sunday morning the "older" staff - two women who appeared to be in their 60's(?) were rude and discourteous. No smiles, no hello, no your welcome, just an unhappy look and that beamed grumpiness! Second, this place has flies. Not only were they buzzing me, but I noticed the same with other customers as well. It wasn't barn like, but I venture to say that there were 10-15 bouncing all around the store and customers. I even heard the older crabby staff taking about the flies as they were landing on their work stations. Because they are 0-2, I will not visit this location when I'm in the area and would recommend that staff be offered "happy" training after you hang fly strips from the ceiling.
8 years ago (24-09-2017)

The people there are really rude there. They don't say hi or have a nice day. When you give them $100 bill, they just through it right back to you.
8 years ago (04-11-2017)

Cashier this afternoon was verry rude to me. Then wouldnt break a 100 for my buddy behind me. Apparently they dont accept cash. Next time im paying with pennies
8 years ago (04-11-2017)

Love this place. People are always nice when I go in there and they always help me when I need.
8 years ago (28-09-2017)

Amazing coffee, there was a long wait around 11:00am and they forgot one drink that we ordered, but it was worth the wait!
8 years ago (13-09-2017)