Canadian Tire

The worst Canadian Tire I’ve ever been to, the other reviews aren’t lying. Please avoid at all cost. Staff is absolutely terrible and rude, they are a bunch of incompetents. My partner and I got searched as soon as we walked in, and on our way out. They treat you like criminals for absolutely no reason, it’s extremely frustrating and illegal. I absolutely hated my experience, just close the store already this isn’t an airport.

one of the worst canadian tires i’ve visited.nnits not the size or the products that impacted my review but the staff.nnits very small and compact.nalleys can handle only one person one way.nnand the staff.nnthey are :n1- not well trained : they have no idea how the system works for a return.n2- the store manager was very reculant to refund even if items were unopened and within all return conditionsn3- staff prioritized other clients over me? what??nnIn sum. i’ll never step my feet in this particular branch of CT. Hopefully someone else has a better experience than me next time!

Like, if you NEED something, go there, they're a functionning store. But I feel less like a potential criminal going through customs. Just get mentally very ready to feel terrible, hold your breath, do it quickly, then reserve a little bit of time for yourself to take a nap after, you might be exhausted from feeling like you're about to get yelled at at any moment. The vibe is oppressive and scary, but they have screws you know, it's fine.

The store employees, 2 of them, asked if they can hold my backpack. I said no. They then asked me if they could search my bag on the way out. I said no. They were not pleased with my response and said they would be looking. I left the store and I will never be returning again. When I was exiting the store, they both had smug looks on their faces like they won some battle. I've told everyone I know about my experience so they too will not be shopping there again. Some people bring bags, carriages and backpacks because they are walking, trying to avoid using cars to be green since climate change is all we hear about these days. Then you go to the stores with your bags and they treat you like criminals wanting to check your bags. Next time when a business has this policy I will take a car and avoid the problem with the bag checking.

EDIT: Called the number, it's a generic customer line with no way of knowing how to get in touch. Seems more like an attempt to save face than any actual interest in knowing the problem. As soon as somebody gets hurt by that barrier, let them refer here for proof Canadian Tire management was warned about it beforehandnnThe employees do their best and are very helpful but the cashiers and management are rude, impolite and unhelpful.nnThe automatic locked gate they installed will stay locked while flashing green, resulting in customers walking into a locked barrier at knee height. This barrier is a serious injury risk but despite bringing the issue up and pointing out that people walk into it so often that it's been bent forward, the manager's response is simply that it is what it is