Canadian Tire

Absolutely horrific service. I came in for a simple oil change and was told 30 minutes. Service took over an hour to complete with 0 explanation why or an apology for wasting my time. More than 5 staff standing around with 1 other car being serviced. At the end one employee comes up asking for a signature on the invoice with no apology or explanation for their pathetic and horrific customer service.

Awful store. Bought a vacuum and when it wouldn’t work on my floors and I had found a different vacuum somewhere else they refused to return the one I had bought from them because it was open. It is unacceptable for the return policy to be on fully unopened items as there is no way to know that an item like a vacuum cleaner will work unless you have tried it. In which case their belief now is that you should be stuck with any purchase you make that does not work for you or exchange it but only for whatever they happen to sell. Unacceptable and will never be shopping at this Canadian Tire again - have had wonderful experiences at the other Canadian Tires in the area and would suggest everyone go to the Whitby or Oshawa locations instead.

Brought my car in for safety. Which my car did not pass because they pointed out stupid things that were easily fixable and non needed for the car such as anything to do with emissions which is no longer required for safety. This shop also told me my car was leaking oil when it was not and just had an oil change yesterday. I paid $180 just for them to look at it and waste my time to tell me that it didn't pass and it would never pass... if I bring it back they said it would be $180 plus whatever on top for the safety if passed absolute bs! Staff is also extremely disrespectful and in youre face know it all! DO NOT BRING YOURE CAR HERE!!!

September 17, 2023 nI entered the store for a brief return. The store had a clean and inviting appearance, and the employee at the return counter was not only friendly but also efficiently processed the return without any complications. The entire process was swift and hassle-free.

Went to the store the other day to purchase a locking mechanism for my trailer that I had seen online and that they had in stock in this store. Upon arriving to the store, I found the product and realized there was only two items left in stock and both boxes were beyond recognizable. I proceeded to go to customer service and had a manager come to speak with me about getting a discount on the damaged packaged product. I feel as though when you're buying a new product the packaging is paid for within the cost and should be intact or at least recognizable. With the rude and demeaning tone I was told everything was there and it's just the packaging. I tried to explain my side in that you're paying for the packaging as well as the product and she could not grasp that concept and just continue to keep telling me that she wasn't forcing me to buy it and that I could go to another store and get one in a better package if I wanted to. I just don't feel like customer should be sent store to store because the manager does not think that putting out acceptable products is necessary. I was very calm and polite through all this and was talk to rudely in brushed off. I will also be contacting head office to bring up this individual.