Caisse Desjardins Portugaise

Not rating the service here but they NEED to update their clients on when they are closed! It’s been more than a dozen times I go there and the ATM is locked and bank is closed during operating hours! Very frustrating.

Worst experience ever! I needed to exchange a bill for some coins for the laundry machine and they didn't have one dollar coins. That's ok, I can do my laundry another day. If that was the issue, I wouldn't be complaining. The thing is, customer service person was angry? Or stressed? I don't know, but he was hella rude. I asked him, please, to repeat something I didn't have quite clear I have some hearing problems, luckily not enough to be a disability, but masks make it harder for me, especially in a language I'm learning at the moment. This is not the first time something of the sort happened. There is another lady that looks at you like you owe her money or something. Dude, if I'm being extra polite with you and don't have any weird request, why the attitude?

Great service here! Highly recommended

Translated by Google Caisse Populaire without counter available to avoid 1 single cashier all day a huge queue. We make fun of customers by putting as few staff as possible while being a community fund. This is what has become of Desjardins! PITOYABLE Service Everywhere! Original Caisse Populaire sans guichet disponible à éviter 1 seul caissier toute la Journee une file d'attente enorme. On se moque des clients en mettant le moins de personnel possible tout en etant une caisse communautaire. Voila ce qu'est devenu desjardins! Service PITOYABLE Partout!

Translated by Google ATM behind a locked door at 5.30pm on a Thursday when it says the ATM is open and available until 6pm, even during construction. Original Guichet automatique derrière une porte barrée à 17h30 un jeudi lorsqu'il est indiqué que le guichet automatique est ouvert et disponible jusqu'à 18h00, même durant les travaux.

Translated by Google Excellent service. I opened my account while still in Brazil. I contacted them by email and everything was resolved before moving. The day I arrived, I went to the bank and got my cards. All very fast, everyone very attentive. The coolest thing is that for those who don't want to solve bureaucracy in another language, everyone speaks Portuguese at this agency. Many Portuguese and Brazilians working here. Very good. Original Excelente atendimento. Abri minha conta ainda no Brasil. Fiz contato por email e tudo resolvido antes de me mudar. No dia que cheguei passei no Banco e peguei ja meus cartões. Tudo muito rápido, todos muito atenciosos. O mais legal que pra quem nao quer resolver burocracia em outra língua, todos falam português nesta agencia. Muitos portugueses e brasileiros trabalhando aqui. Muito bom.

Translated by Google No service called left messages They are always dumb when introduced and not able to have an appointment Original Pas de service ont appelle ont laissé des messages Ils sont toujours bête quand ont présenté et pas capable de avoir un rendez-vous

Translated by Google really incompetent!!!!!!!! I handed over a guarantee certificate for a student loan, I waited 30 minutes and the lady told me that everything was done. A week later still no news for my loan when I usually receive it the same day. I had to call the desjardin service and they told me that there was nothing wrong with my file!!! So this place is a real waste of time!!!! Original vraiment incompétente!!!!!!!! J'ai remis un certificat de garantie pour un prêt étudiant, j'ai attendu 30mn et la dame m'a dit que tout était fait. Une semaine plus tard toujours pas de nouvelles pour mon prêt alors que d'habitude je le recoit le jour même. J'ai du appelé le service desjardin et ils m'ont dit qu'il n'y avait rien de fait à mon dossier!!! Donc cet endroit est une vrai perte de temps!!!!

Translated by Google I have been a customer for a long time, every time I go to the checkout the wait is always endless. There are just two employees at the cash register, and they take forever to deal with customers from their "Portuguese" community, they chat with each other, not caring that there is someone else on the line. waiting. I do not recommend this Desjardins caisse. Original Je suis cliente depuis un bon bout, chaque fois que je me présente à la caisse l’attente est toujours interminable. Il y a juste deux employés à la caisse, et ils prennent un temps fou à s’occuper des clients de leur communauté « portugaise », ils papotent entre eux, sans se soucier qu’il y a d’autre personne en fil d’attente. Je ne recommande pas cette caisse Desjardins.

Translated by Google No rules of respect related to the Covid19 to respect / oct.2020. No employees with masks, no distancing. Does not respect the rules of the country's language. Original Aucune règle du respect relié à la Covid19 de respecter / oct.2020. Aucun employé avec des masques, aucune distanciation. Ne respecte pas les règles de la langue du pays.