Cadillac Laval

Very friendly service but they offer you peanut for your exchange car. Better to say ; we dont take your car as an exchange than giving less than half price of the market.
7 years ago (19-01-2018)

I was very disapointed with the service from Alexandra she made me come down from Ottawa without realizing the vehicule i was coming to see was already sold. I was then told sorry but if something similar comes up we will notify you. Only after i expressed i wanted to talk to her manager did she all of a sudden decide to find me an alternative. I have also seen her on my previous visit when my husband bought a vehicule from there( service from Marie-Joel was excellent) she was having fun and fooling around in the office. I am really disapointed in her service and her lack of profesionalism i had to ask twice for her to give me the managers contact.
7 years ago (20-12-2017)

Very professional lets hope service is as good.All the best. John
7 years ago (22-07-2017)

Great service. They will work with your budget staff takes care of you and has very quick answers by email and phone. Some places take hours to answer these guys got it right!
8 years ago (22-08-2016)

I emailed Cadillac 10 days ago requesting info on a new cadillac, i was surprised to receive a reply within the Hour. must say i am very satisfied with the salesman Peter Cuffaro,there was no nonsence, everythign was straight forward, dealt everything over the phone. thwn when i dealt with Caroline Pelletier for all the paper work, she was extremily proffesional and very helpful over the phone, was a pleasure working with both of them, I Picked up my new cadillac last night, could not be happier! thank you
8 years ago (05-10-2016)