Burger King

Yesterday (11/27/17) my husband & I went to eat at your store & as I pulled my little wallet, some loose bills $40 (2 × $20), fell out to the floor that I did not notice. After we ate our burgers, on our way out my husband wanted ice cream & when I pulled my cash, I realized it was gone. I inquired at the counter if any of the employees have sern my fold up cash or if any customer saw or turned in my lost cash. That's when one of your employee named Clarissa Thompson said , yes one of the customer found my cash on the floor right there at the counter area but would not turn it in. The girl was a friend of her friend. She tried contacting her friend to get the girl's phone # but was not responding. so Clarissa said she'll keep trying, She took my address & phone # so when she recovers the money she'll let me know. Later that aftetnoon she called me said she's bringing the money to my house. I was so happy but when I asked her if she recovered the money, she said she was covering it for now and will try to get it later. Her friend said the girl is not reliable & might not give it back. Out of the goodness of her heart she volunteered to give me her own money. How many employees would do something like that. I suggested that maybe management can cover that. I am commending her for such generosity & honesty. Hope you would acknowledge her exemplary trait & excellent customer service skills. She needs to be rewarded for such extra measure of care. My name is Primy C.
7 years ago (29-11-2017)

They do pretty well for BK. I have never had a bad experience at the location in Brookings, SD. Only complaint I have is that they shut down their drive-thru an hour before they're supposed to. It's noted on Google and the BK site that the drive-thru is open until midnight every night, but whenever I drive past after work around 11:00 PM, all their outside lights are off, including the drive-thru menus.
7 years ago (02-10-2017)

A little outdated and not the cleanest, but the staff is nice and there usually isn't a wait.
7 years ago (18-10-2017)

I like Burger King in general, but they don't have fruit loops shakes anymore. And they WONT TAKE IT OFF THE MENU!
7 years ago (22-11-2017)

Honestly, I'm not the biggest fan of BK. But whoever is the manager working morning shifts is the happiest guy I've ever met. He clearly loves his job. When he talks to you in a kind of sing song voice, you can't help but smile. Even if its Monday morning.
8 years ago (03-02-2017)