Budget Self-Storage

We have been storing some items there for a couple of months in a couple of units. So far, so good. It is a very clean, tidy facility and Leslie the manager there is very efficient and does a great job of multi-tasking. She is friendly and helpful too. The guy (filling in while Leslie is on holidays), not making a great impression (at least in terms of being friendly). He might be ok at his other duties but a first, friendly impression is always SO important, in a customer orientated business, of any kind. The parking access leaves something to be desired if you are accessing a unit via the front doors, not designed well. We had a large truck to move our stuff and with cars parked in front, it made it very hard for our mover to park his truck for unloading, via the front doors, closest to our units. That is something that could definitely be improved. Other than that, price, cleanliness and service is good and I would recommend this Budget storage location! Geraldine My Real Life Reviews
8 years ago (26-10-2017)

The staff are nice, but must be exhausted by the end of the day. There's usually only one person for the whole place. And the hours of access are horrible. Must be there during business hours.
8 years ago (30-08-2017)

Have a small locker here for a couple years now. Great facility and amazing staff. Every time you walk in they treat you with the highest respect and friendliness. Best storage place in Nanaimo, with good prices
8 years ago (20-03-2017)

People tend to park right in the middle of the ramp which is frustrating but luckily last few times I've gone I only needed little things...
8 years ago (05-09-2017)

Staff are very friendly and helpful!!
8 years ago (09-11-2017)