Bose Showcase Store

Products are good. Customer service definitely needs some work. For instance, you don’t give a customer attitude if the customer is experiencing an issue with your product, which ultimately ends up being the product is defected and a replacement is needed as it is under warranty. Advice to Management: We, customers, are generating revenue for your company and the worse a customer experience is when dealing with you guys will result in us taking our book of business elsewhere. If you continue to treat your customers this way, eventually, you will have to close up shop as we will prefer to buy your products from another retailer; it is simple.

this place sells one of the best sound system for all kinds of activitys , very expensive but worth the shot!

Nice customer dealing. Whem I entered the place O thought the emplyees will be snobbish but found them very helpfull and gave me proper time which was the opposite of what I experienced at other electronic store having bose products in the mall. Staff have detailed knowledge about their products and provided in depth demo.

Great quality products but very expensives.

Translated by Google I have been a fan of Bose for a long time, the quality of their sound and the design of their devices in this store I bought many of my products, they always give a friendly and very attentive service, but the quality of their products for personal use leaves much to be desired broken cables hardly a year or so goes by hearing aids falling apart and i consider myself a person who is careful with his things, instead the household products are very good no complaints against them. Original Hace mucho tiempo que soy fan de bose la calidad de su sonido y el diseño de sus aparatos en esta tienda compré muchos de mis productos dan un servicio amable siempre y muy atento pero la calidad de sus productos de uso personal deja mucho que desear cables rotos apenas pasa un año o audífonos desmoronandose a pedazos y me considero una persona que tiene cuidado con sus cosas, en cambio los productos para el hogar son muy buenos ninguna queja contra ellos.

Translated by Google Bose's reputation for sound quality is second to none. However, I would not have thought it would be so simple and pleasant to shop in a Bose store. I went there to buy some headphones. The service was excellent and they even explained to me that if I was not satisfied with my earphones, I could return to exchange them without any problem while elsewhere it is almost impossible to return earphones that have been opened. In addition, there are many demonstrators to test before buying the important step that we do not find elsewhere, at Best Buy for example. Original La réputation de Bose sur la qualité du son n'est plus à faire. Par contre, je n'aurais pas cru que ce soit si simple et agréable de magasiner dans un magasin Bose. J'y suis allé pour m'acheter des écouteurs. Le service était excellent et on m'a même expliqué que si je n'étais pas satisfait de mes écouteurs, je pouvais revenir les échanger sans problème alors qu'ailleurs il est impossible ou presque de retourner des écouteurs qui ont été ouverts. De plus, il y a beaucoup de démonstrateurs pour tester avant d'acheter l'étape importante que l'on ne retrouve pas ailleurs, chez Best Buy par exemple.

Translated by Google I give 2 stars because with regard to after-sales service, the store constantly refers us to the online site for any purchase of products such as ear tips, charging cables, and finally almost all other accessories related to the products it sells. . I don't understand the logic of having a store exclusively for Bose products that are not able to provide their customers with the essential accessories for the operation of the devices they are promoting. That being said, this in no way detracts from the Bose quality of their product. I am talking here about the after-sales service provided by this store. Original Je donne 2 étoiles car en ce qui concerne le service après vente, le magasin nous réfert constemment au site en ligne pour tout achat de produit tels que les ear tips, les cables de recharge enfin presque tout autres accesoires afférents au produits qu'il vende. Je ne comprends pas la logique d'avoir un magasin exclusivement de produits Bose qui ne sont pas capable de fournir à leur client les accesoires essentiels au fonctionnement des appareils qu'il promeut. Cela étant dit cela n'enlève en rien la qualité Bose de leur produit. Je parle bien ici du service après vente fournit par ce magasin.

Translated by Google great service, I wanted the complete surround system and the seller took the time to give me a demonstration of several minutes, .. and what about the exceptional sound of the system even if it is a system over $4000 Original super service, je voulais le systeme surround complet et le vendeur à pris le temps de me faire une demonstration de plusieurs minutes,.. et que dire du son exceptionnel du systeme meme si c'est un systeme a plus de 4000$

Translated by Google Excellent product Niche product. Little product in store. We would have liked to see all the Bose products in store, unfortunately there is very little to see. Concept to review. Original Produit excellent Produit de niche. Peu de produit en magasin. On aurait aimé voir tout les produits Bose en magasin.Malheureusement il y a très peu à voir. Concept à revoir.