Biggby Coffee

I recently moved to the area, and this location is so close to me. So I was excited about that, because I love coffee and lattes. However I have had nothing but negative experiences. And I have given it a handful of chances. Mostly when I get the lattes, they are cold in the middle. I even returned one at one time letting them know that it was cold in the middle, so they ended up giving me the largest size possible, which I didn't really want but I understood the the gesture. So that one was even colder inside. And I do order a hot latte. I always have to ask for one of the sleeves, when they give me a hot drink. The cup is hot, but often the very inside is cold, but I would think that asking for a sleeve is not necessary, they should automatically put one on. Also, the place runs really slow, I once had some time to spare and I ended up waiting in line 15 minutes, only behind 2 cars, ultimately I left before even placing an order in the Drive-Thru, as did 2 cars behind me. The last time I went there, I ordered a latte, and it was so water down and just tasted awful. Won't be returning. Just seems like a very illegitimate coffee-shop considering how poorly they make their drinks. Would much rather make the drive to Starbucks.
7 years ago (19-01-2018)

The staff at this location is amazing! They are always so up beat and happy, they know your order before you even place it! :-) I love this location and I don't enjoy going to any other location as much as I do this one. Way to go!
7 years ago (08-11-2017)

Love the customer service. Very efficient and accurate orders😍
7 years ago (18-11-2017)

Always so friendly. The mellow hot chocolate is amazing.
7 years ago (30-10-2017)

Every Bigby's location I've been to is always had very polite staff and I always get exactly what I ordered
7 years ago (15-10-2017)