Best Buy

I recently built a custom gaming pc and Alex from geek squad helped me alot. From the beginning he advised me like a brother on each and every component, understand my budget and recommended me the best parts as per my budget. Later, he built the pc himself and worked on every single minor detail including cable management. He also gave me a demo on how each component works. I really appreciate all his help. Also thankful to Mathew Lee who carried my pc to the car since i wasn't able to carry myself.

if you’re a student, wants to purchase laptop or anything, don’t come here. costumer service was terrible -not even bare minimum was given. I went to look around on which laptop had the best deal, help was not provided, not until it was needed to grab the item from the warehouse and it was time to checkout. even then, the guy that “helped” us had the worst attitude. like is this the norm of every best buy locations? if yes, just go to the store to see the item and purchase it online. if i didn’t need the item right away, i would have done that.

Had a great experience at Best Buy while picking up a gaming system for my child. The staff were super helpful, answered all my questions, and made sure I got the right setup for what we needed. The store was well-organized, and checkout was quick and easy. My kid is thrilled, and I left feeling confident with the purchase. Big thanks to the team, this is why I keep coming back to Best Buy.

I was here with my sister around 2:47 PM on August 23, 2025. When my sister asked two of the greeters one Black male and one Black female where customer service was, they gave her directions and then proceeded to laugh immediately afterward. This kind of behavior—talking behind a customer’s back and laughing—is completely unacceptable. Best Buy should take immediate action. Behavior like this from employees of an established company such as Best Buy is intolerable.

I was at the Scarborough brand the past weekend because I needed a laptop and Fauzan was incredibly helpful to help me deciding and purchasing my laptop! I was lucky to have him because he helped me to analyze the options based on my needs and budget. Thanks Best Buy for having an amazing customer team working with you, they truly made a difference.