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Best Buy

  1. Charlottetown
  2. Charlottetown Store

Reviews, get directions and information for Best Buy

Best Buy
"Electronics store chain specializing in computers and accessories, mobile devices through Best Buy Mobile, TVs and home theatre, video games, and many other product categories. Customers can reserve products online and pick up in-store, or shop online and get free shipping on orders over $35. Best Buy Canada offers a Low Price Guarantee and a wide selection of the latest and greatest tech products.In-house Geek Squad Agents can take care of any technology issues, whether it’s repairing problems, protecting valuable devices, or providing extra perks with monthly home or business membership."
Address: 191 Buchanan Dr, Charlottetown, PE C1E 2E4, Canada
Phone: (902) 626-2081
State: Prince Edward Island
County: Queens County
City: Charlottetown
Zip Code: C1E 2E4


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 6:00 PM

Update Info

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Reviews
Dumbest thing I've ever heard of in my life.. I cannot call the store because they are open, if I want to talk to a human, I have to go in, despite living 1.5 hours away.. its 2024 and I can't call a store??? Enjoy the digital world folks.. this is what its going to be like from now on
Unless you know exactly what you're getting into and are knowledgeable about the product yourself, don't go here. My family had countless issues being told incorrect information and being sold wrong products over the years. Last straw for me was a couple of years ago when I purchased a phone and put $500 down. They never put the money towards my phone, my provider had no idea it is existed. It ended up being months of back and forth to get my money back. They weren't even able to find the receipt, I had to go to a different best buy location out of province to finally acquire the receipt and it still took another month to get my money back because they told me they could only give it in cash despite the fact I had paid in card. I don't know if this is accurate but I was under the impression that without my original receipt, had I paid cash, there would have been no way to find my purchase or get my money back. I fortunately did get my money returned and although the employees were kind, it is clear the company does not focus on training them and ensuring they have the knowledge they need to serve customers in a store where they are often spending hundreds if not thousands of dollars.
In September I bought an Xbox controller from the Charlottetown Best Buy, along with a 2 year warranty. A little over a month later I realized there was a problem with it so I went in to do an even exchange for a new one that worked properly. I was turned away and was told I could only mail it in if I wanted a new controller and that it would take over a month to get back to me. Regardless of the warranty process if I was sold a faulty controller I shouldn’t have to wait that long for something I paid over $250 for.
Brett from Best Buy in Charlottetown killed it - excellent work ethic, great customer service, he made my experience. He was the one who fixed my laptops. Thank you, Brett!
Two years ago , we bought a shark robot from charlottetown best buy and we bought 7 years warranty and payed $100 extra. Now the robot is not charging and we went to get a new one because we have warranty for 7 years but they said we can't get a new one because the price for a new robot is more expensive than this old. So they suggest that we can get a gift card $ and buy a new robot shark for $600.nNot good service
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Best Buy map

Directions to Best Buy with public transportation

Marks Work Warehouse 120 meters
Route 2
Buchanan Drive Shelter 120 meters
Route 3
Thompson & Sandstone 210 meters
Route 2
Route 3
Walmart Shelter 250 meters
Route 1
Route 1 Evening
University & Staples 250 meters
Route 1
Route 1 Evening

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