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Reviews, get directions and information for Best Buy

Best Buy
Chain retailer with a large array of brand-name electronics, computers, appliances & more.
Address: 10304 109 St NW, Edmonton, AB T5J 1M3, Canada
Phone: (866) 237-8289
State: Alberta
City: Edmonton
Zip Code: T5J 1M3


Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 8:00 PM
Sunday: 11:00 AM – 6:00 PM

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Reviews
Best Buy 109 Street downtown. I went in recently to look at GoPros. The cabinet was stripped of all the reasonably priced ones—only a single high-end model left, and the price gap was huge. That part wasn’t the real issue.nnThe issue was service. I was told there was one in stock, and the staff member went to look. Fifteen minutes later, after I had to track her down, she finally told me, “oh yeah, it’s not here.” No apology, no explanation—just that. Meanwhile she was helping other people while I stood waiting. Clearly not service-minded.nnIn the end, two things stood out: bad service and no options. She did try to upsell me, which makes me wonder if this is the strategy—pull the cheaper items, leave only the expensive, and hope customers bite. Not me. I won’t be back.
Is this a Best Buy or a Best Buy warehouse? There is plenty of room and space in this Best Buy. Very chill atmosphere, there is no pressure or pushing sales people over here. You can definitely take your sweet time browsing from appliances to video game section, then the computers further into the store.
I recently visited Best Buy to make the switch from an iPhone to a Google Pixel, and it turned into quite the adventure. Throughout the process, Gordon — the sales associate who helped me — was incredibly patient, knowledgeable, and supportive. He took the time to walk me through everything, making a complex switch feel much more manageable.nnAsh from the Geek Squad was equally fantastic. He handled the data transfers from both my phone and laptop with care and professionalism, making sure everything transitioned smoothly.nnIn the end, I decided to return to an iPhone, but even that was a seamless experience thanks to Gordon and Ash — especially impressive considering I didn’t have all the original packaging. Their outstanding service and genuine willingness to help left a lasting impression. It’s rare to come across that level of customer care these days, and I truly appreciate it!
Have been assisted by multiple associates and in all but one instance have was very pleased with their with their knowledge and suggestions. Very customer focused, polite and enjoyable. Impressed with whoever is in HR. Recommend without hesitation.
The customer service here is absolutely brutal. Staff are unhelpful and actively try to avoid customers. I was going to purchase an expensive watch here but will be looking elsewhere - they did not know what they were talking about, could not answer any practical questions about the watches nor provide any opportunity to try out the sizing/functionality of the watches.
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Directions to Best Buy with public transportation


109 Street & 103 Avenue 100 meters
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110X
208
401
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413
500X
560
110 Street & 104 Avenue 120 meters
007
109 Street & 103 Avenue 120 meters
008
208
413
109 Street & 104 Avenue 140 meters
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110 Street & 104 Avenue 150 meters
007

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