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Best Buy

  1. Calgary
  2. Calgary Electroni̇cs Store

Reviews, get directions and information for Best Buy

Best Buy
Chain retailer with a large array of brand-name electronics, computers, appliances & more.
Address: 901 17 Ave SW, Calgary, AB T2T 0A4, Canada
Phone: (866) 237-8289
State: Alberta
City: Calgary
Zip Code: T2T 0A4


Opening Hours

Monday: 11:00 AM – 7:00 PM
Tuesday: 11:00 AM – 7:00 PM
Wednesday: 11:00 AM – 7:00 PM
Thursday: 11:00 AM – 7:00 PM
Friday: 11:00 AM – 7:00 PM
Saturday: 11:00 AM – 7:00 PM
Sunday: 11:00 AM – 6:00 PM

Update Info
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Reviews
Bought a Light Hawk Alley drone for a Christmas present for my stepson at Shaganappi store in Calgary Alberta. I live outside of Cochrane Alberta so it is a fair distance drive to get there. Regardless of that, I purchased the item. On Christmas morning he opened the gift and we proceeded to prepare the drone as per manufacturer’s instructions. After 2 hours of patiently waiting for the battery to charge we finally were ready to do the first flight test but to our disappointment the drone did nothing. Explained to stepson that the battery was probably deficient and I would take it back to the store and get another. When I got to the store they were very efficient to exchange the product with another as I requested and told me to grab another one from the shelf. Unfortunately there was none available at that store so they refunded me my money. I decided I would go to another store that was close to the one I had just left it ended up being on 17Ave SW. when I got there they had two left on the shelf so I purchased one of the two and headed back home to an excited and patiently waiting stepson. Opened up the new box and Lo and behold this box had no battery in the box. Once again we were defeated in our first flight experience. Phoned the customer service line which took 45 minutes to finally talk to a real person and all I got was moments of silence after I asked a question. He was apparently reading off of a screen on how to appropriately answer the questions he was asked. Not impressed with their responses which seemed to just go in circles back to the same response on how I could order another on line pay for it and then take back the original one for a refund. I definitely have decided to boycott Best Buy as a place to do any more shopping
I wanted to say a major thank you to everyone at this location.nThis is by far been one of my favorite locations to visit and it's been consistently extraordinary.nToday I had the pleasure of speaking with Harry, was incredibly receptive professional and able to identify what I needed concisely and efficiently while still maintaining an excellent personability.nOnce he helped me find what I need, I was redirected to the front where I was introduced to another Best Buy employee by the name of Shabnam.nThroughout the whole process of working with her as well, it was extraordinarily professionally handled and exceptionally empathetic and she used excellent active listening throughout the whole engagement.nWe also got additional help from Tamay I do apologize if I've spelled it wrong!, who brought up additional senior experience to be able to even further assist me throughout the process.nThe entire experience of simply buying something simple like I was buying, was so much more professional and elevated to such a level of quality that I absolutely had to bring it forward to the team.nnEasily 10 out of 10 for all of you.nThis whole location is filled with wonderful people who truly do care. And I am so grateful that I got to once again experience the extraordinary customer service and above and beyond professionalism of this location here in Calgary.nnThank you all so much once again! Happy New Year to all of you!nnSincerely yours,nnJeremy H.nnBonus note: Yes this is in fact the same excellent review that I left on their proper review page
I'm a year round cyclist and I get quite dirty in winter and have been mistaken for being homeless plenty. I stopped at the lower mount royal location to get a new cell phone last December. I was treated like gold by the manager Jenine. She was so helpful and considerate. It was a great experience.
Thank you to the Best Buy mobile team for helping correct my phone plan monthly charge from the Boxing Day promo! While it did take some patience and time, each time I attended the location the sales people were patient, understanding and willing to help. The first associate that helped me was Wale, and the second was Sachi/Suchi I apologize I forgot to read his name tag clearly but he stayed on the phone with head office for over a hour and got my phone plan corrected.
just earlier today I went to go buy a memory card for my switch 2, had a fairly normal interaction, with the clerk confirming that return policy states I have 30 days to return the product should I so choose. So I got home and tried to use on with the Switch 2. it didn't work and I needed a different one. So I go back to return my product as per the return policy, except the return policy was completely changed within the last 20 minutes and is now states all sales are final. This comes across as incredibly scummy. As a result, I will not be trusting any advice I get from any Best Buy staff, since I don't know if they're interested in running this sort of operation regularly, nor do I know if it's isolated to this location.nnEDIT: we cannot comment on each other's reviews, but Matthew Young's story confirms this is not an isolated incident.
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Best Buy map

Directions to Best Buy with public transportation

17 Av SW @ 8 St SW 30 meters
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8 St SW @ 17 Av SW 60 meters
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17 Av SW @ 8 St SW 70 meters
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8 St SW @ 19 Av SW 140 meters
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8 St SW @ 15 Av SW 150 meters
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