Bell MTS

I would like to commend Moses on his high level of customer service and his professionalism along with his willingness to help others. I was in the St Vital location twice this week and dealt with Moses on both occasions. He was eager to help me with my new phone and transferred over the information successfully. When I got home I realized I wanted to upgrade the phone, I tried to transfer the info myself but was having problems so I went back to Bell to have it done properly and dealt with Moses again. Moses finally got everything transferred and even let me know about ordering a new screen saver online as the one I bought 2 days earlier was not sticking properly. I was very impressed with his dedication and his willingness to help me until the problem was resolved. you are lucky to have Moses as one of your employees

I went to this location when it was time to upgrade to a new phone and was very happy with the customer service! Austin helped me out and was able to answer all my questions and transfer all the content from my old android phone. Definitely would recommend!

I was trying to cancel a Bell mobility account which was never activated. I met Moses at the St. Vital store and he listened to me, and worked very diligently to help rectify the situation. I am not a Bell customer and yet, he helped to bring the situation to a positive conclusion. When I am ready to switch to BellMTS, I will be back and will work with Moses. Thank you Moses!

Very Friendly staff. Adarshpreet helped me and made me feel better as the other location made me so upset. I wanted to add a line and somehow they weren’t able to. She being very patient and polite did everything so well. She also helped me with my wifi.

Waited 25mins with 2 very patient children only to find out that the tablet in the display is not available, out of stock. Than take it off the display. The flamboyant boy working the kiosk is extremely unprofessional

Thank you Moses for your assistance in purchasing my new phone. I found him to be honest, approachable and very helpful.

In my experience here at the St Vital location, I noticed most of the staff was frustrated- the atmosphere stressed- and customers didn’t seem happy. I was given extremely disappointing service at this location

After 6+ hours on hold with all the different bell lines I went to the store in St Vital, Caroline was awesome! She was patient and actually figured out the issue and talked to all the tech people needed. She gets 5 stars. First person at bell who was actually competent! Bell customer service and sales team via phone, 1 star if that.

terrible memory. Even the sales representative and customer service don’t know they assign worker to my place to install home wifi , there are 2 technicians coming my place in a day . First one tell me he couldn’t work without building manager s key. So he left , but second technician called me and tell me he must come here because without coming my home he cannot complete mission. His supervisor request him to come my home doesn’t matter can successfully install or not . However I texted sales representative she told me she doesn’t know him. She arrange next day to do installation. But he already inside my place and doing installation..,I feel scared . Even customer service can not tell me where is that guy from even she doesn’t precisely answer the second one working time and finish time . I feel scared I will can cancel the service The second one even doesn’t have Employee ID

I was very satisfied with the service provided by Emmanuel. All the staff are friendly and knowledgeable, and I would highly recommend.