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Reviews, get directions and information for Bank of the West

Bank of the West

Story

Bank of the West provides checking, savings, credit cards, mortgages, auto loans, business banking, commercial banking and more. Bank of the West pairs the mobile and online banking capabilities of a world-class global bank with the personal attention of a local bank. Member FDIC. Equal Housing Lender. Visit us at 1313 Caldwell Blvd, Nampa, ID 83651

Address: 1313 Caldwell Blvd, Nampa, ID 83651, USA
Phone: (208) 466-1915
State: Idaho
County: Canyon County
City: Nampa
Zip Code: 83651


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
Horrible customer service!! I tried to get my mobile deposit limit increased and the gal told me the information I gave her didn't match what she had but she couldn't verify what info I gave her or ask for additional information so my acct COULD be verified. When I asked to speak to her supervisor she said she WAS the supervisor!
8 years ago (01-09-2017)
I have done most of my banking at this branch since I moved to Idaho in 2007. Today was the last straw. The bank's system went down, (no fault of the branch), but when I went in to pull out cash to finish my errands, I was told that they could not help me. It turns out they were more than capable of helping, but were unwilling. I went to the Meridian branch and got the cash and help I needed. More and more over time, I hear "I don't know" and "we can't help you". Do yourself a favor, go to one of the local credit unions. I have yet to hear those phrases from the one I have started dealing with.
9 years ago (02-12-2016)
Excellent customer service, easy to deal with, good people that care.
8 years ago (07-04-2017)
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