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Awm Alliance Real Estate Group

  1. Vancouver
  2. Vancouver Real Estate Services

Reviews, get directions and information for Awm Alliance Real Estate Group

Awm Alliance Real Estate Group
"AWM-Alliance Real Estate Group Ltd. is a local, privately owned Real Estate Service Company active in Greater Vancouver, Whistler, and Fraser Valley since 1997.Providing highly disciplined services in Property Management, Leasing and Sales of residential, retail, office and mixed use sectors.We work with our clients to understand their requirements and goals in the interest of providing unsurpassed service, peace-of-mind and a proactive approach to management."
Address: 958 W 8th Avenue Suite 401 , Vancouver V5Z 1E5, BC, CA
Phone: (604) 685-3227
State: BC
City: Vancouver
Zip Code: V5Z 1E5


Opening Hours

Monday: 09:00-17:00
Tuesday: 09:00-17:00
Wednesday: 09:00-17:00
Thursday: 09:00-17:00
Friday: 09:00-17:00

Update Info

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Reviews
AWM Alliance Real Estate Group has been our strata management company for over 17 years. AWM has always provided us with quality service, but over the years I have learned, as in most companies, the quality of service is hugely dependent on the strata agent assigned to the property. Our current agent is Jonathan Gilmore. As Council President, I have been very impressed with the service Jonathan provides to council. As our building ages, we are dealing with a number of significant issues. Jonathan provides our council with alternative solutions, advice and direction. He brings his industry knowledge to the table, and his recommendations are always well thought through and practical. He doesn't hesitate to reach out to colleagues for other ideas or solutions or to gather information on what other buildings have experienced if required. He is always professional, attentive and responsive, no matter how big or how small the issue is. He is a very effective communicator, whether it is leading meetings, dealing with owners and trades, or following up on issues or requests. As Council President, I very much appreciate the value he brings to our strata. 5 stars.
I'm the Strata President in a 333-unit residential building in Downtown Vancouver. Our tower has only been managed by AWM, and I've got nothing but positive things to say, with specific highlights about our Senior Agent Shawn Smith. I’ve known Shawn for almost 2 years now since and can only pass on the highest praise for him. As a resident initially, and later on as a member on the Council, I’ve had only had positive interactions with Shawn. He’s incredibly professional, thoughtful, and takes great pride in his work. He stays up until late hours of the night tidying up outstanding maintenance issues. He has educated himself in various electrical, plumbing, construction, and building maintenance issues to truly understand the underlying issues. Since my initial move-in, the building is calmer, runs smoothly, and many problems have been sorted out / en route to have an efficient solution. Too often Google Reviews are a magnet for anonymous venting sessions, but I truly wanted to show appreciation for what Shawn and AWM have done for our building.
Wish I could specifically give Marco Silva 0 stars. We have lived in a previous building and dealt with AWM with no issues. After buying in a new complex we were again with AWM and thought, great! However Marco has been the worst “professional” I’ve had to deal with in a long time. First off he is impossible to get a hold of at the best of times. He does not have a direct number available and when you go through their generic number to transfer to him, trust me he will not answer! We had a massive flood in our unit that had a response of 4 fire trucks showing up. It was during the week on normal business hours and he did not have an out of office in his email. When I eventually got a hold of him, or anyone to ask questions or deal with the situation it was not exactly pleasant. The fire department wanted a strata representative to sign that we no longer had fire detection or sprinklers due to the flood. MARCO YELLED AT ME over and over on the phone. I wasn’t exactly a happy camper at this point but I most certainly was not the first person to be yelling on the phone. Especially not at a customer. His behaviour on the phone that day was beyond rude, disrespectful and outright unprofessional. As we live in a new complex there are going to be issues with the building. Marco always dismissed any of these issues. Many problems bounced back and forth between developer and strata. One of many was a gutter leaking over our entrance. After several months of him deflecting he would eventually get back to me to say, oh I thought it fixed itself. Is he delusional? I hope so as it would make his responses more appropriate. Anyways our complex has finally parted ways with AWM and honestly disappointed we didn’t have a celebration for getting rid of Marco!! Very excited to never work with or hear from him again!
I am a council member at a condominium tower located in downtown Vancouver with 375 strata lots. We replaced the original management company with AWM two years ago and immediately found their support and expertise to be exactly what we needed. From the CEO Michael Schuss to our designated Property Manager, Lyndon King and his very capable assistant Sarah, we set ourselves on a path of success and sorted through a number of issues to strengthen our community. I have previously dealt with AWM in another strata, where they remain as the managers now for 18 years. We look forward to our continued association with AWM well into the future.
AWM has been consistent at delivering quality management. I am on the strata council for two buildings managed by AWM downtown and in south Vancouver totaling some 550 suites. I have had experience with other management firms and AWM has been a pleasure to deal with. Both strata Agents I have worked with, Shawn Smith and Lyndon King, are both knowledgeable and great to work with. The AWM leadership team from the CEO down have participated in several challenging issues our buildings have faced over the past several years. I highly recommend AWM.
I have been working at the Fairmont Pacific Rim strata for over 5 years. I can certainly state that AWM is a top-notch management company that has been a pleasure to deal with. The list of what they do and handle very well is too long. The strata Agent Marco Silva is very helpful, attentive, and professional. I have also worked with other members of the AWM team, all of whom have been the same and looking forward to continuing to work with them.
AWM is an effective and efficient property management co. I have dealt with AWM for many years at two different Coal Harbour buildings. I have worked with a few different Agents and Michael Schuss the owner. Everyone has been very skilled at handling the operations of the buildings and the demands in this location are certainly high. The experience of the residents here is very positive about AWM.
I have worked with many management companies over the years in my career as a realtor, and as a council member. AWM, hands down, has been the most efficient, hard working, forward thinking, and overall a great team to work with. Highly recommended for all your strata needs.
Worst strata management company I have ever dealt with. Completely useless and incompetent in resolving any issue, big or small. Our building has gone through several of their strata agents in only a matter of a few years. It's a miracle if you even receive a response from Shawn Smith. Emails, calls, texts, all go un answered for months. Even after reaching out to their VP, nothing is resolved. They are dishonest, withhold checks that owners are owed for 6+ months, never take accountability for anything and have increased our strata fees by 50% resulting from their negligence and mismanagement over the years and building issues STILL go ignored. That's just the beginning of a very long list. They blame the strata council or anyone they possibly can as you can see from their responses to these reviews, but when you express interest in joining council, they don't respond, and actively get in your way. Do yourself a favour and work with ANY other company than AWM. It doesn't get any worse.
This is one of the best real state companies I ever worked. The company is very organized, their website is very complete with all support to the residents, building manager and the strata manager. Also my strata manager Sean Krause is one of the most professional, ethic and experience manager I had ever work. The council members trust on him. He has a great support and teamwork with the strata assistant. I recommend this strata company to all buildings, townhouses and companies that want a professional service, very reliable and ethics.
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