Aqua City Plumbing

I have had quite a lot of work done at my home (water softener, pipe replacement, circulator, etc.) and the service was stellar. The quotes were honest and only included what I needed. The plumber was friendly, knowledgeable and very conscientious; I'm certain they left it cleaner than when they got here. The price was competitive and fair. Being a woman living with my children, I felt very safe and sure that I was being treated in an honest and good manner. Would highly recommend this company to anyone in need of this type of service.
9 years ago (26-02-2017)

As far as I'm concerned AQUA CITY is the ONLY Plumbing Company to call! They're clear in describing an issue and clear in explaining any options. Additionally, their employees are top-notch! ANY time I'm in need of plumbing services, I'll be calling them again!
10 years ago (07-01-2017)

Thanks to Dave from Aqua City for helping me overcome a worrisome gas stove installation that was challenging in an older building. No more worries about a gas leak. I would recommend this company wholeheartedly.
10 years ago (18-01-2017)

Aqua City Plumbing (and Dave the owner in particular) is a classic example of a business that takes advantage of people who need plumbing work done NOW and who trust that they will be provided with a competitive price for the work. Not the case here. Others have noted that Aqua City people NEVER give an estimate over the phone (not even a "rough ballpark" figure). And they charge about $79 just to come out to give an estimate. What kind of business is that? But people with Aqua City Plumbing magnets on their refrigerators (like my daughter) still fall for this. In my daughter's case, they came out and gave her a $700+ estimate to replace two shutoff valves on either side of the water meter. She didn't know what it took to do this work, and one valve was leaking, so she accepted. The work took between 1 and 2 hours. I called later to complain about the charge and told Dave that the valves cost no more than $20 each. I asked him how he came up with the $700+ price, and he basically told me that it was none of my business (he has "high overhead"). He said that my daughter accepted his price quote, so he did nothing wrong. I told him he took advantage of her trust, her lack of plumbing knowledge, and her desperation to get the leak fixed. I also told him I contacted two other plumbers, and they DID give me an estimate over the phone. Both estimates were between $200 and $300. My message: Check out reviews before choosing a plumber, and don't just refer to the magnet on your refrigerator.
10 years ago (26-07-2016)

After calling three different companies I tried Fast Response and they were the only company that said they could come out within the hour and have it fixed at the regular rate. Since it was Friday afternoon and almost 4 o'clock my options with the other companies were to wait until Monday or pay a ridiculous emergency fee. My kitchen sink was clogged with no hope of draining even after several of my own attempts. Adrian was at my door 30 minutes after making the service request. He was very professional. He cleared the clog and showed me where it was at as well as educate me on the harmful effects of drano. I will definitely use this company again.
10 years ago (04-10-2016)