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Anytime Fitness

  1. St. Catharines
  2. Thorold Gym

Reviews, get directions and information for Anytime Fitness

Anytime Fitness

About

Welcome to Anytime Fitness, St. Catharines!
Here we post about all the cool stuff that's happening right here in the gym! Check out all our social media!

Story

Welcome to Anytime Fitness, St. Catharines!
Here we post about all the cool stuff that's happening right here in the gym! Check out all our social media for more informative and fun content!

Instagram: https://instagram.com/afstcatharines/

Youtube:
https://www.youtube.com/channel/UC7cPdaAZ3CcZY52vBs0T5Rw



"Welcome to your Anytime Fitness gym in St. Catharines! The journey towards a happier, healthier version of yourself starts with one step... We'll take it from there! We offer 24/7 access, one-on-one personal training, and group workouts for when you're here- and the right tools to keep you on track when you're not. Our Coaches and community are here to give you all the support you need to reach your goals, however big or small. Stop by to try us for free or call us for special offers!""
Address: 306 Glendale Ave, St. Catharines, ON L2T 2L5, Canada
Phone: (905) 348-8755
[email protected]
State: Ontario
County: Niagara Regional Municipality
City: St. Catharines
Zip Code: L2T 2L5


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews
The staff is great! Ali has been amazing, always offering a hand, giving tips and suggestions and being a familiar face. I have been coming to this gym for months and the bathrooms are always clean, equipment is well managed and it has everything I need for a good workout. New equipment is also being added and the employees are lifters themselves so they care about the quality of the equipment and make sure nothing but the best is being added to the gyms equipment arsenal.
Perfect no frills gym. You have access to a variety of different equipment- with lots of recent additions! Anytime Fitness have always treated me well, and have actually made changes in the gym based off of my survey feedback. The vibe is great for all levels of expertise. I am beyond thankful I started by fitness journey with this Anytime Fitness location.
Facility is decent, But If you ever want to end your membership even after the one year agreement is up you will have an easier time just ending your life. I have been a member from September 2021 to Present and I have been trying to end my membership this October because I moved. I first went in person in August to begin the cancellation process and was denied. Several emails, phone calls and months later, it is the middle of November and I finally have been allowed to sign the cancellation paper. In the amount of time it took to cancel I have been charged $141.24 for a gym membership that was supposed to have ended.
After trying to cancel my membership several times via email and in person, Anytime fitness St Catharines continued to charge my credit card. I had a stop payment put on my card due to this. It has now been 6 months and I get a call from a collections company regarding $350 in outstanding. Since I tried canceling my membership in April, this gym took me for more than $500. These guys are a 0 star establishment.
I signed up for a six month contract. In the final month of my contract I went in to cancel my membership. It took me three separate tries to cancel my membership before I was able to do so, seeing as the person working never seemed to know how to. Their policy charges the member for an extra month after cancellation, so I ended up paying for 7 months on my 6 month contract. It is now September 8 months after my original sign up date and I am still be charged for my membership even though I no longer have access to the gym and was told I would not be charged once August ended. They will not return my emails.
The positive reviews are fake! This gym makes it extremely difficult to cancel your subscription. You must make an appointment which are limited and coincide with typical work hours. Then you are charged an additional 30 days since the cancellation needs to “process”. Do not join this gym, they are dishonest and dismissive. I personally did not have a membership but am speaking on my boyfriends behalf. Trust the negative reviews and save yourself the hassle. Fit4less is cheaper, and far better - $30 a month at Fit4less with access to any location.
If you are looking for a small 24/7 gym then Anytime Fitness would be ok. However, once you become a member, expect the cancellation policy to be extremely tedious and frustrating. They will do anything to try to charge you as much as possible before you are able to cancel. It’s also insanely ridiculous how you can barely contact them through either phone number or email they rarely respond unless you go the branch itself. They also charge you for an ‘annual equipment fee’ which they will tell you is to help update the gym new equipment. I’ve been with them about a year and there have been no updates. Overall, you’re better off going to Fit4Less at Pen-centre where the membership rates are cheaper with more and newer equipment.
I signed up for this gym around the time when lockdown restrictions were loosened. I liked the proximity to my home and smaller size. However, I should have been very thorough with my contract. They charged me during the months that the province was under lockdown and gyms were closed. Every time they opened back up, I was charged for the months they were closed all at once. Yet, your contract is extended to account for the months the province was under lockdown. This makes absolutely no sense to me. As for the amenities, it is a small gym so from when I used the location, there were not many racks, the equipment was not properly maintained, and there was always a bad odor. I have not visited the location in over a year so I can’t speak for the amenities now or any improvements they have made since. The staff was not the most helpful and quite often dismissive regarding cancelation. It took over 2 months to receive a response regarding the cancelation process, and that was after I went to the location in person. Overall, I did not have a good experience with this location. I have visited other locations and they were very clean, staff was friendly and the equipment was in better condition. I hope the staff takes this up to corporate to make the cancelation process smoother.
DO NOT SIGN UP FOR THIS GYM My boyfriend and I joined this gym in March 2021... I noticed in February 2022 that I was being charged random payments on my account on top of our biweekly payments. When I brought this to the owners attention she initially addressed the issue and refunded me. Unfortunately, it kept happening and I tried to confront her about this and she blocked my telephone #. At this point in time it was around March 2022.. after a year you supposedly can cancel without any fees. I tried contacting the office on multiple occasions to cancel my membership and the employees working said they are unable to do so, only the owner has the authorization to cancel your membership and send you the cancellation forms.. I feel bad for the employees working as they are the ones dealing with this and cant do anything without the owners authorization AND SHE IS NEVER AROUND Also I have to mention that me and my boyfriend had broken up and he went into the gym and paid cash for the rest of his yearly membership. Despite this, they continue to charge me for his account even though he paid in full and cancelled his membership... When I went in and spoke to a male employee about all of this he confirmed he did pay for his membership in full. When he spoke to the owner over the phone about it, she told the employee to tell me to "just ignore his charges".. Since the owner had my number blocked and she's the only one who has the authorization to cancel my membership, I was stuck. I posted my experience on Facebook and the owner must have seen as she finally sent me the cancellation forms. Once I completed the cancellation forms, I thought everything would be fine. Unfortunately they said in order to cancel I had outstanding charges of $130?! From where?! I always paid my biweekly payments and there is apparently no cancellation fee after a year.. Especially with the random charges added to my account I am not giving them another penny! They wont answer my emails or phone calls and continue to charge me and my ex boyfriend despite us both cancelling. Complete fraud! DO NOT sign up to this nightmare of a gym.
Excellent gym located in the Niagara Region. Clean space, friendly and motivating staff, and the owners are great people who are continually upgrading the space to meet their members needs. Would highly recommend this gym to anyone looking for a clean space to workout!!
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