Alouette Taxi

Happy to take a cab when I need it but the person who answered the phone sounded so stressed she got me stressed and told me my address didn't exist and hung up on me. I called back and she was annoyed with me because I got the street number wrong, and told me to use my feet instead of a taxi and hung up on me. I called back and she hung up on me again! I finally flagged down a cab and when I told the driver my experience he said I should write in and report it because that lady is rude to everyone including drivers. I didn't write in, however I wonder what kind of operation puts up with that! I hope her neurological problems are resolved soon the poor thing! Bless her, who knows what things go on in people's lives, I hope her life improves and she can relay her happiness into her customer service role.

Clean and showed up to get me in record time.: gills the best driver! I recommend requesting Gill in maple ridge/mission area. He's very nice and likes dogs. As long as they are clean well-behaved and kept on lap

The driver saw that I am a large man and refused to let me get in the cab. It was minus 10 and windy. I had refused to use Uber and Lyft because I have always been loyal to taxis. But this experience has shown me how important it is to be able to give ratings to individuals. I guess I am now an Uber and Lyft client and taxis have lost the income from one more person

Unfortunately I had to call taxi today, called 3 hrs before the time I needed taxi for 2:50. Waited outside for half an hr passed the time was which supposed to come. Called 2 times, each time they said, any minute will be there but after 20 mins came. In stop sign when taxi was in full stop the number for price still was going up!!! It was in 8.32 when stopped but got up to 8.42 when light became green and wanted to move. I don’t know if this is something new that I’m not aware of it!? When I got off the taxi the driver told me why I kept calling?!!! Not happy with Alouette taxi at all but unfortunately not any other taxi service around my area.

At 610 pm in front of the dollar tree store I watch a taxi driver park in a spot for handy capped . When said I am handy capped and have a Plack in car . He told we to go fu-k myself and started yelling at me. Should not be dealing with the public, have had good days using this company , but am going to city hall and taxi board

Our cab driver ran stop signs and red lights. He was going 20-30 over the speed limit almost the entire time…I thought I’d was supposed to be a safe right home? Cab #84

Just waiting over 30 mins, had to call back, they cancelled the cab and are jerking us around. We called for one a few hours ago, and as the cab got here we went to leave and my 75 yo mother fell, smashed her teeth, blood everywhere. Called 911. Felt bad, paid driver $20. He said he's come back when we took care of our mom, as we do want to take the kids to a lake park. We are visiting the area for a wedding tomorrow. Still waiting. Can driver who we gave $20, who gave us his personal #, not answering. Called for another cab. Waited. Called back, dispatch said we cancelled when we didn't. Waiting. Dispatch has called saying their is a can on the way. But still waiting. Over 40 mins. Kids are being punished for their grandmother needing to to to the ER. Class act.

Car was filthy, seats ripped and late for pick up. Not happy with their service.

Most of the drivers are somewhat useless, if I was rating it based on the majority of drivers I would give it 2 stars. However, Sumit is one of the drivers in my area and he is the most amazing human ever. If you are calling for a cab you should ask specifically for SUMIT. Sumit in all his awesomeness brings the rating up 2 whole stars.

Unfortunately we had to take Alouette taxi last night to get home because Uber wasn't available in the area. The driver seemed friendly but him and his driving got more and more aggressive. He was flicking his high beams on and off when they weren't needed, blinding oncoming traffic. He ripped past motorcyclists and other cars. He was half way through a stop sign before coming to a quick halt. I didn't even let him drop us off at home because we all felt pretty scared. There were a few other things but I don't feel comfortable even just writing this, as the vibe was very strange. Please try and get an Uber if you can, where you can track the driver and feel safer in the car. Allouette taxi does not provide a safe service.

Directions to Alouette Taxi with public transportation

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