Aldo Outlet

I went in to get some bags, and the behaviour of the employees towards me was extremely terrible, nothing like I’ve ever seen before. My only interaction with them was a simple billing transaction and they slammed the bags and refused to pack them, rudely told me that they won’t accept cash, and refused to give me an email receipt. I love Aldo but because of Anotida and Jasmine I will never return to the store and suggest my friends to do the same!!! I was horrified with their behaviour and have never been insulted in this manner! These girls don’t deserve to work in a customer facing job!

I came here yesterday to buy bag. I have never experience this kind of worst customer service in my life. The guy muhammed was too rude and arrogant. I don't know why. I think he don't want customers to visit the store again.

Worst customer service ever. I used to shop from Aldo regularly. But from now on I will never turn back to Aldo.

Nice with decent price, some times you find very good shoes for cheap

Love the product but worst customer service ever at this store location. Manager was super rude.

I went there to return a pair of shoes. Manager said that the shoes were on clearance when I made a purchase. So, they can only exchange the shoes. This was not true. Shoes were not on clearance during the time of purchase. When I told the manager this then she said that I can try at other Aldo location as they can not give me the refund. Do not know how their return policy is different than any other Aldo stores. I went to Aldo store in Polo park and they returned the shoes without any questions I would not recommend this store to anyone. Reply to Aldo Outlet : Ask a girl covered head and the manager who were working in the store on Sunday, April 25 around 3.30 pm.

Pathetic Customer Service. Never expected this kind of an answer from an ALDO STORE. Went there with a Ladies Purse given to us as a Gift and the Sales Person Female without any apologies told us that they can't do a store credit or return or anything as we didn't had a Gift Receipt. The Purse was in original packaging and even had the tag intact. What a Lame excuse for not to work. Is this is how ALDO backs up there products. Is there anyone up even looking at these reviews ? Because I see so many 1 stars for this particular location. I guess soon this store will dissappear.

Great selection..a really nice store to shop in...good deals too!

Worst customer service at store, and the online customer service associate could not connect to the information I gave, and was frustrated over phone, I will not be returning to this brand again.

Worst customer service ever, went there with my family. Two salesgirl were working there so unprofessional. One girl was walking around for 5 mins, keep going back in storage and coming out getting stuff her co worker was asking. I approached her and asked for another size in shoes and she just went inside saying i need to go to bathroom first. We waited for few minutes no answer. I asked other coworker who was finding shoes for other customers she said OK and didn't bother to get up and look for us and completely ignored us. I was waiting for her to move. So i decided to go to front desk nobody was there. As i was walking to front desk I passed by the 2nd worker who was watching other customers trying stuff didn't bother to stop me and was okay. I JUST WALK OUT OF THE STORE Those two girls were so unprofessional if you don't like job don’t work. We do understand sometime situations are like that but at least one of coworker should have approached us and told us to wait nicely rather than ignoring us.Never shopping there with 2 salesgirl in there.I NEVER FELT LIKE THAT IN ANY STORE BEFORE.