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Reviews, get directions and information for Addison Électronique

Addison Électronique

About

Commerce de produits variés en audio, vidéo, informatique, éclairage et sécurité. Venez pour nos produits, revenez pour la qualité de notre service.



"Depuis 60 ans, nous sommes la référence pour tous vos besoins et conseils en matériel électronique tel que: audio, vidéo, informatique, sécurité, surveillance, câblage, éclairage, batterie, outils et autre. Notre succursale à Laval se fera un plaisir de vous servir."
Address: 1635 Boulevard le Corbusier, Laval, QC H7S 1N3, Canada
Phone: (450) 903-0330
moc.euqinortcele-nosidda@laval
State: Québec
County: Laval
City: Laval
Zip Code: H7S 1N3


Opening Hours

Monday: 8:30 AM – 6:00 PM
Tuesday: 8:30 AM – 6:00 PM
Wednesday: 8:30 AM – 6:00 PM
Thursday: 8:30 AM – 9:00 PM
Friday: 8:30 AM – 9:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM


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Reviews
Been there people are better mannered than the people at the 20th Avenue store in Montreal. I prefer dealing with the more mature staff. They are much better dealing with customers. Yes prices are great returns sucks. Recently I cannot exchnge a defective product that broke before I opened the bag.
I had great service when I needed help for an alarm detector piece. But when I bought a Globe Electric doorbell camera, I was sold a device previously purchased. Could not pair the device because previous owner had done so. When I went to return the device, they said wrongly that I had scratched the lens there wasn'tany plasticfilm on the lens to begin with. I was suspicious that it was previously owned but the clerk couldn't confirm this. They wanted me to pay 20$ for the return which I refused. Called customer service of Globe Electric. They sent me a "new" device which works great. Awful return service at Addison which may cause me to never return there again.
The worst customer service I have ever seen. For the return they charged me 20% of the invoice. Their rule is, if the item is broken they will charge 20%, you can see their exchange and return policy at the picture. After a long discussion with the customer service representative and the manager, I accepted the 20% and they refunded 80% back to me. In thier return policy it is not clear that for which item they charge 20%, just they are making fool the customers and get 20% in their pocket. You can see the pictures as well. The Laval Addison needs to improve their customer service lavel more, more, more and more.
Bad advice from salesman bought the item did not work for what I needed brought it back to Laval was given all kind of story’s why they could not exchange it for the product I needed. Very bad attitude from the cashier and the manager. Will never go back
Horrible shopping experience. From the moment I walked in I was harassed by a disgruntled employee because my mask was slightly below my nose. He kept following me around the store yelling at me about my medical condition and kept repeating that if I had a medical condition I needed to go to the front of the store. I kindly explained to him that's not how it works. I politely asked him twice to leave me alone and stop following me. He kept getting right in my face closer and closer each time. It's very unfortunate cuz I usually spend thousands per year in this store as a musician and I loved shopping there. I was simply having trouble breathing and my mask was a millimetre too low for his liking. It was embarrassing to see this employee act this way and to avoid further conflict I walked out. It's unfortunate that the store owners will lose my business and thousands in sales every year as I will never shop there again until I get an apology for the way I was treated. We are all human and we can breathe freely. I was wearing a mask and followed the rules as best as I could but If you are asking employees to be the mask police then you will lose much more business along the way. Btw the mask mandates drop in 15 days. Lol. Best of luck with that.
Best shop ever. Cheap electronic and electric parts and devises. The most valuable part of it is staff. If u are not sure about compatibility just ask. Really pleased with the service and prices. Recommend.
Good selection of electronics . Need more staff on the floor ! I couldn’t find any1 to ask questions
This is a great electronic store, I am always delighted at all the things they have. I went in to buy batteries and I spent at least a half a hour inside. The prices are reasonable, this is my first go to place for electronics. I highly recommend this store.
Staff really knows their stuff and give great advice. They're not trying to sell you to sell you stuff that you don't need. It's my goto place for my electronic needs except computers
Excellent service, selection of products could be slightly better Service 5 stars: knowledgeable, patient, courteous, problem-solvers. They will take the time to help you with your problem, ask other staff if they don't know the best way to answer you, show you several options and most of all, be patient with you when you don't understand something or are going back and forth between products. Prices 5 stars: in a world where online products are sold at a bargain through giants such as Amazon, their prices are surprisingly competitive. Selection 4 stars: selection could be slightly better IMHO. It's still very good, but for switches, outlets, etc. they could carry some of the bigger brands as well and more color selections. Access 4 stars: plenty of parking around, but difficult to get there via public transit at the moment.
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