Zara

If I could give this store 0 stars I would.. Terrible customer service. Purchased a shirt with a tiny stain figuring it will come off in the wash in which it didn’t, upon returning it store manager refused to exchange it because I didn’t have the receipt although original price tag was intact. When i had made the purchase the sales girl had told me I could return it if the stain didn’t come off, even if I didn’t have the receipt, with my phone number they would be able to track my purchase and retrieve the bill.. WELL NOT THE CASE, I was given false Information, their mistake and still refused to exchange my shirt!!!!!! I did not want a refund only an exchange.. I will never return!!!!nI also asked for her name I was speaking to the manager and she replied ‘ NO, IM NOT ENTITLED TO GIVE YOU MY NAME’ .. rudely with a smirk on her face!!!!

The attitude of the staff was pretty awful. When I explained to them that I may have lost an item in the shop and could I leave a phone number so that they could contact me if they found it, the staff acted quite impatient and said that I should call them the next day, which I did the next day and was immediately hung up on!

Slowest service, turtles are quicker than these people

i went there to go buy clothes for my daughters friend birthday and she liked it

I love Zara, foe many years, but today experience in Zara-DIX30 Brossard was terrible. I am a guest from Chicago, I was going to buy dresses for my girls. The staff who work there were very unhelpful and impolit. Tgwy don't care about their customers! So sad,just before Christmas too!