Reviews
Out of all the places I could go I definitely enjoy coming to this Wine Rack specifically for Jamie and Rachel - Rachel is always a pleasure to chat with and all around has awesome customer service! I have a wine rack closer to where I live and I always opt for this one when I can! Cheers
Due to holiday closures sometimes these folks may be your only option for wine. If you enjoy wines from Ontario and local blends you'll love shopping here. They also stock some very interesting ciders you may enjoy. They are known to stock drinks you cam not get at the LCBO so you have another reason to check out their inventory. The staff at this location are super duper friendly and helpful so my guess is, the shop owner is an excellent human.
Rachel was fantastic in assisting me today. Very friendly and great customer service.
I just have to say the customer service here is fantastic every time! The staff is extremely friendly and knowledgable which keeps me coming back. They are also dog friendly which I love! Canadian wines aren't typically my first choice but we have found a few favourites in the reserve section! I love having such a warm and welcoming in the neighbourhood.
Fabulous staff at the king and tecumseh location! Rachel rocks.
A+ service. Incredibly helpful staff Monday August 17th, 2020 at 11:50 AM. I felt safe and protected by all the precautions they have in place during the pandemic. The wonderful young lady in the store pointed me to the available hand sanitizer area to use at my own discretion. She also helped me pick out a suitable pinot grigio which I was not particularly familiar with for a friend. She also asked if I preferred it chilled since I was on my way to meet the gift recipient. She kept her distance and was a mask. 100% would recommend this location.
The staff here are so friendly and helpful, especially the manager. She makes me feel like I live in a neighbourhood and not a massive city.
Love this location. The staff in general are always attentive and happy to help when I come in. Ann in particular, time and time again goes above and beyond helping me to pair what I’m buying with what I’m feeling like. Very informative and creative.
The staff here was extremely kind and helpful. On Friday night, my phone died and I was stranded while making my way to a friend's house. I was panicking and they were extremely understanding and lent me a charger. They were also a great help in selecting a bottle of wine. To make matters worse, I accidentally dropped a bottle of wine which smashed and they replaced it no questions asked. I am extremely grateful for the staff here for helping save my disastrous Friday Night! Thanks so much!
I always go the on at Spidiana & Bloor they always have good service. Yesturday I was passing buy the king st location , service was very bad I asked full body sweet red wine I wasnt sure the one they had , was the right one , not wellcome atmosphere they look like they are bored I just had to leave quick .