White Spot

Super disappointed tonight in the service and food. We come here for every big event in our lives . Today I was celebrating a huge milestone in my life . Yesterday we did our voting for the “best in Penticton” and voted white spot for all of the possible categories. Which then lead into our decision that we should go here tonight to celebrate . I always get the burger, my friend always get the fish n chips only to be super underwhelmed by the new price of the menu understandably but I guess the serving sizes change as well ? The fish were a 3rd the size they were every other time we came , and our server didn’t check up on us once . Extremely disappointed. Sucks because we described white spot as the “one restaurant who is always consistent” . My friend simply said “not coming here for fish n chips ever again”

Slow service & got the orders wrong on 3 out of 5 and the place was not even 1/2 full + the barely cooked shredded potatoes I ordered and didn't get but my buddie did and I traded her for the smash browns I got were not replaced till we were done all of our food .

I highly recommend the White Spot Restaurant in Penticton. My family dealt with the manager Kevin in arranging a brunch for my mother’s celebration of life family get together. Kevin was amazing to deal with, he understood our needs and delivered. We received so many compliments on the meal and service delivered by both Kevin and our server. Will definitely return when I’m back in Penticton. Thank you for helping us on this special day!!

Kara, at the front, was quite pleasant and the other staff seemed nice as well. We ordered takeout and didn’t have to wait very long for our four item order. Food was tasty as well. Our only complaint was that one item was very clearly marked with an allergy alert to be made gluten free. Yet it contained contaminants - traces of croutons in the ceasar salad.nnWe’d obviously preferred that they would have made a separate salad once the kitchen staff noticed.nnLater, the manager, handled our issue promptly.

Worst service and very rude staff. I took my family for brunch and they didn’t seem care that we were 8 people on the patio spending over $200!nWe had 2 little dogs with us so we went directly to the patio - a waitress came out and gave us heck for going directly to the patio! I asked her if she preferred we take the dogs through the restaurant and it went down hill from there! We saw 4 tables served and paid before we got anything. 1 hour and twenty minutes. Horrible - smashdowns were burnt!