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Whale's Tale Toys

  1. Courtenay
  2. Courtenay Store

Reviews, get directions and information for Whale's Tale Toys

About

Whale's Tale Toys has been bringing joy and laughter to the young people of the Comox Valley through its wonderful selection of toys and games since 1984.

Story

Whale's Tale Toys has been bringing joy and laughter to the young people of the Comox Valley through its wonderful selection of toys and games since 1984.

Address: 332 5th St, Courtenay, BC V9N 1K1, Canada
Phone: (250) 338-1233
ten.sulet@syotelatselahw
State: British Columbia
County: Comox Valley
City: Courtenay
Zip Code: V9N 1K1


Opening Hours

Monday: 9:30 AM – 5:30 PM
Tuesday: 9:30 AM – 5:30 PM
Wednesday: 9:30 AM – 5:30 PM
Thursday: 9:30 AM – 5:30 PM
Friday: 9:30 AM – 5:30 PM
Saturday: 9:30 AM – 5:30 PM
Sunday: Closed

Update Info

related searches: toy store courtenay, walmart courtenay, board games courtenay, hobby shops comox valley, hobby shop courtenay, shopping in comox
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Reviews
I hate to be the party pooper of the group, but I had an unsatisfactory experience at Whales Tales. My son spent his own money to buy a LEGO set from Whales Tales. The set kept falling apart when partly constructed, but Whales Tales flatly refused to take it back for a refund. The employee said that LEGO “don’t give us nothing”, if the box has been opened. She invited me to sort it out with LEGO myself; the store would make no effort to resolve the problem with LEGO. But how, I asked the employee, can the customer know there is a problem unless he or she first opens the box? The employee shrugged her shoulders. I thought this was an unfriendly customer-service policy, and so I called LEGO, who gave me a refund readily. I also called Walmart to compare customer service attitudes, and Walmart confirmed that they would have given me a full refund. So be aware that purchases of LEGO from Whales Tales are final, no refunds. You’re on your own. To be fair, I called back to speak to the owner before posting this review, but she was out of the store for a few days. I will discuss this issue with her later, see if her attitude is different from the employee's, and report back if she displays a more customer-friendly attitude.
7 years ago (20-04-2018)
Amazing selection of toys and games all packed in to a small space. Helpful staff and broad selection helped us to find d the perfect gift for a hard to buy for 11 year old. Everyone was happy including my pocket book.
7 years ago (27-11-2017)
Great selection of toys, games, and puzzles. Very friendly and helpful staff. Cozy and unusual store lay out. Lots of interesting and uncommon stock. Well worth the visit.
7 years ago (21-11-2017)
One of a kind toy store with a great selection of games and toys. Great friendly staff who greet you as you walk into the store.
7 years ago (10-01-2018)
Love this place! Prices are competitive and i love the assortment of toys you dont see everywhere else
7 years ago (29-11-2017)
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