Westmount Dental Centre

I used to go here for years but never again. First, I want to say that I second Ann Hart's review wholeheartedly. I told them that I have serious anxiety about medical procedures. The dentist rushed through the freezing and after telling him twice that I could still feel everything it triggered a massive panic attack. The dentist and the assistant just sat there awkwardly as I was sobbing. When I finally calmed down enough to continue, someone came to tell the dentist that his next appointment was there already and he finished the second filling in less than five minutes and rushed me out the door. The filling, needless to say, was not level and caused me pain. I had to go back and he said, "Don't worry, I won't charge you." Yeah, of course you're not going to charge me -- the filling was rushed and incorrect in the first place! The filling is still not correct but I'm shopping for a new dentist. I was honest when they called me with a follow-up and I told them my concerns. The receptionist asked if it was okay if the office manager called me to follow up. I said yes. I never received any such phone call. Clearly it's not a concern to them. In summary, anxiety in dentistry patients is common enough that there should be better protocol in dealing with it. Positive ratings are not everything -- make sure you take a good look at the negative ones before you consider this office. There are so many options out there.
8 years ago (16-01-2018)

Terrible service. They did not want to give me an appointment on Saturday becas I had cancelled previous ones. I have given them money for 3 years. All my family used to go here but not anymore. Some of the hygienist are constantly watching the clock to make the hour. Not a good experience for me
7 years ago (06-03-2018)

Im not sure if her name was ross or something like that but what i need to say is that she is great and friendly.
7 years ago (01-02-2018)

I've been here a few times, But last time was the last for me. They don't really care about patients, rush through the appointments and the front staff I dealt with that day was awful. Don't waste your time or money here.
8 years ago (30-10-2017)

1) POOR QUALITY DENTAL WORK. Not only was I in pain for over 3 months after crown procedure, I continued to have food stuck between my teeth after installed. Needed to go to another dentist to fix. 2) CANCELLED APPOINTMENTS ON ME - TWICE! Showed up, took time off work, and my appointment was cancelled. Unbelievably, this happened twice (out of a total of 6). They second time, I did receive a Tim Hortons card as an apology.
8 years ago (13-09-2017)