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Westland Insurance

  1. North Vancouver
  2. Pemberton Insurance Agency

Reviews, get directions and information for Westland Insurance

Westland Insurance

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Look for our insurance brokerage and Autoplan office on Edgemont Blvd in North Vancouver, BC.

Address: 3066 Edgemont Blvd, North Vancouver, BC V7R 2N4, Canada
Phone: (604) 985-7404
ac.ecnarusnidnaltsew@tnomegde
State: British Columbia
County: Greater Vancouver
City: North Vancouver
Zip Code: V7R 2N4


Opening Hours

Monday: 8:30 AM – 7:00 PM
Tuesday: 8:30 AM – 7:00 PM
Wednesday: 8:30 AM – 7:00 PM
Thursday: 8:30 AM – 7:00 PM
Friday: 8:30 AM – 7:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 10:00 AM – 5:00 PM

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Reviews
Westland has been my insurance agent for almost 5 years, since April/May 2013. I have had NO claims. Over the past 2 years, they have raised my yearly rate by $120. I visited the office in Edgemont Village last week. There was only one other customer in the office and 4 employees. The female receptionist with experience in condo insurance was busy with a customer. The receptionist and 2 idle male employees could not help me. After half an hour of waiting, I gave up and left. In a subsequent conversation with the manager, she referred to me as unpleasant. I had previously transferred my policy from the Lonsdale office to the Edgemont office because the staff at the Lonsdale office was unpleasant. But now I have experienced unpleasantness from both offices' staff. Thus, yesterday, rather than renew with Westland, I purchased condo insurance elsewhere. I sent the staff at Edgemont a request of NON-renewal of my Condo Policy. I asked them to confirm they received it. Nobody ever did. So I called them today and a male staff said he would call me back. I waited 15 minutes but he didn't return my call. So I called the office and someone told me that he had gone out to lunch. I received rude, inconsiderate customer service, yet their manager had the impudence and arrogance to scapegoat me and call me unpleasant. I don't get it. Yuck!
8 years ago (31-03-2018)
Had the excellent service from Linda. Kind, understanding and thorough in explaining about our house insurance bill. Feeling so lucky to have called them.
8 years ago (01-04-2018)
We had a great experience at Westland Insurance. Mark was very helpful and attentive.
8 years ago (31-03-2018)
Good service kind person I recommend
8 years ago (11-04-2018)
Great place have been coming here for years. Make the drive all the way out from downtown. Ask for Lisa, she will take care of you.
8 years ago (27-09-2017)
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