Wendy's - Kanata

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"At Wendy’s in Kanata, ON we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty, or meaty Baconator at a Wendy’s near you. See our Wendy’s Kanata, ON hours, get Wendy’s coupons and order online to customize your food, pay online and skip the line. Download the Wendy’s app to get Wendy’s specials and deals."

Address: 6 Edgewater Drive , Kanata K2L 1V8, ON, CA

Phone: (613) 836-5316

State: ON

City: Kanata

Zip Code: K2L 1V8

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Reviews

I love Wendy’s burgers! But avoid the breakfast sandwiches. They were so greasy and the buns taste like chemicals. I had to live on the toilet for the rest of the day. And yes, as mentioned in other reviews the place is filthy.

This location is always a complete disgrace? Trash is often not picked up for days! This owner's complete disregard to the cleanliness of our community is unconscionable. The 1-800 number does not address complaints! Shame!

Kind of sad how these were my 3 chicken strips for $7.50. It was clear that the small ones were actually a normal sized strip broken in half. The food has otherwise been pretty good. The person at the first window is always friendly, but the ones at the second window are not. Not even a “hello” or a response to my “thank you”, just shove your food out the window. Ok then, good luck with those returning customers.

Not sure what has happened lately, but every time we've been in the garbage is overflowing.  There's at least 30 chicken nuggets sitting under the fry heater right now.  I would avoid this location like we will be until they take cleanliness seriously.

Went on Friday evening, November 4, 2022 at 9pm. Ordered two meals, was not offered a receipt. Had to use a QR code to fill from drink machine, good thing I had my phone. Fries were barely warm and burger buns were greasy on both orders. Floor was generally filthy, not swept for sure. We had to chase off a few fruit flies as well. Had not been to this location in a while, was looking forward to it. Will not be back anytime soon. We did not finish the meals. Disappointed.

This location has very nice staff and manager. I didn't know they opened at 9am and showed up at 8.35am for breakfast. They opened up early just so I didn't waste my trip there. In addition, they were very friendly and respectful.  The breakfast sandwich here is cheaper and better than the Tim Hortons equivalent. I'll be coming back here more often. Nice place for a quick bite.  Parking: Plenty of parking available and easy to get in and out.

I spent 10 minutes just trying to order I saw a promotion on a sign for an app where I can earn points and food but when I showed them the app they didn’t even know what it was. I asked for certain items and made myself simple and clear but the cashier and manager that helped me did not get it right. If I could give no stars I would the service and lack of training is unprofessional the only reason this gets one star is because the food was good.

Since first giving this review I have gotten much better service and food is awesomeFood: 5/5

As I'm posting this at 21:30, I waited 14 minutes from the time the receipt was printed to get the food. For some reason, it was super busy tonight. In any case, the one thing I'd like to note is that this restaurant in particular seems to be stingy, in the sense that quite often they don't fill the chili to the top of the container. I actually saw this with other people's orders too -- for example, the iced coffee and frosty. I'm sure this varies from employee to employee, but it's something I've noticed since I go to this location almost on a weekly basis. Regarding their chili, the taste varies from visit to visit. Again, it must depend on who made it that day.

It's a Wendy's, so there's not much to say here.  Went through the drive through and had to wait a little longer than expected, but it was still quick enough.  Burger was a little heavy on the mayonnaise, but otherwise good.Food: 4/5

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